Nicole K.
Order canceled- no notification
I placed my order and received confirmation. Time went by and I realized I hadn’t received any order update. When I logged in, my order said it was canceled. No explanation, no notification. If I hadn’t checked, I’d still be waiting for it. Poor customer communication to not even let me know the order was canceled.
Response from Overstock.comOct 5, 2026
Thank you for letting us know about your experience. We are sorry to hear there was an issue with your order. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.