A. R.
We ordered a sofa
We ordered a sofa, shipped in 3 large heavy boxes. We left our gate open so the delivery driver could come through and drop on our porch, or at least close to it. Instead they were dropped by the gate, and our gate was broken. Did he hit it with his truck? Who knows. So my 66-year-old husband and 81-year-old neighbor had to pick them up, put them in the truck bed, and unload into our house.
Response from Overstock.comOct 20, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear about how the carrier delivered your product. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.


