Overstock.comReviews of overstock.com

I placed an order, paid for it, and have no information for when it would arrive. I contacted Overstock, and they had no idea. Poor service!!

I was sent the wrong rug. Cannot give a review because I did not order the color and it doesn't work for me. I have been trying to return it and can't get customer service to send me the authorization to make the return. I just received the item 2 days ago and already am aggravated and stressed with lack of customer service. Cannot give a good review on Customer Care as there has been none.

Absolutely horrendous. I’ve emailed twice about a ring I bought my wife for our anniversary and haven’t even heard back. Now when I click on the order details it claims I placed no order.

Tried to purchase a replacement set of blankets. Originally purchased from Amazon but no longer carry. I found that overstocked/BB did. Ordered, arrived…wrong blanket. Have to take out time to return now. Reordered, fedex delivered wrong, packages gone but this part was not their fault. Worked with fedex to prove they did not deliver correctly, they processed claim to overstock. Called to tell overstock to get replacement, they said they wouldn’t replace, only refund and I had to order again. So now I am on TWO sets charged waiting on refund. Figured I would give them one more chance since the delivery wasn’t their fault. Ordered and paid for set THREE while still waiting the two refunds, so now over $210 invested. Reordered, delivered correctly since I worked with fedex and guess what…WRONG BLANKETS again. Called back, they were sending msg to warehouse to see what the problem was to fix, that I would receive a confirmation email, and they would contact me back for the resolution. We are a week pasted, NO email, NO call. I will be calling tomorrow to process refund number THREE. MORE time out my life. I honestly gave them a chance! Horrible from every aspect of this experience! Never again!

I did not received my order

Still haven’t received my 2 chairs I had ordered. They came from Chicago to Phx then something happened and went back to Chicago now there is a “delay” so at this point I don’t have a product to review yet…

I received my order and it was missing one shelf. I was supposed to have received six and there were only five in The box and the out side cover is dragging the floor. Not happy at all.

I received the wrong color rug and called customer-service. They said they were bed bath and beyond and overstock would call me, but never did.