SD-power
Product maybe not the best but customer service was great!
I bought an engagement ring for a little over 4k. At first I was hesitant because it was a lot of money to spend on a ring online and unseen. Pictures looked great so I decided with the 30 day return policy to go for it. I received the ring and was not happy. It looked so much better online and the moment I showed it to my hopefully soon to be wife, the look on her face said it all. I decided the same day to initiate the return. Chatted with a customer rep online and she was really helpful. Send it back the same day (insured shipping 120$ that I had to pay) and got notified today that the received it and issued a refund. I hope the money will show up tomorrow. But from a customer service stand point the experience with overstock was great. I couldn't tell you much about the quality of the product but at least my risk (120$ shipping) was relatively low.


