customer
Bad service
My order got canceled without any explication. I called in to ask and the representative said she didn't see any notes why. Then offered me an email to reach out to a different department to find out why. As the customer, that is bad service to cancel my order and the way I find out is an email with no explanation. Then calling just to be told I need to do more work on my end by emailing another department just to find out why. I told the lady no thank you to the email address and bought the same product from home depot.
Response from Overstock.comOct 11, 2026
We sincerely apologize for the frustration and inconvenience caused by the unexpected cancellation of your order. It appears that was done due to needing more information on the purchase. The TV Stand has been fully refunded.