Overstock.comReviews of overstock.com

Die 3 sterren tot nu toe alleen nog maar omdat de on-line aankoop én betaling van ons tuinset plus parasol goed is verlopen, dat was ons deel dus. Aankoop op 20 mei, door overstock voorgestelde levering op 6 juli, vrij laat dus. Op 4 juli uitgesteld naar 20 juli, op 15 juli uitgesteld naar 27 juli. Bij het lezen van reviews bekruipt mij een onaangename gevoel dat ik misschien eind augustus nog geen tuinstel heb. Gevolg drie sterren worden dan nul sterren Mijn raad: laat overstock links liggen

attention, overstock.com n'est pas aoverstock.be. Pour ma part achat chez overstock.be tout est arrivé dans ls temps et conforme. Je recommande ces vendeurs

Honestly, they offered me money back. The product didn't satisfy me, but in case you are in such situation, you lose just your time, not money.

The product I purchased was of high-quality.... timely delivery.... but trying to reach a live person was impossible... I kept being redirected to their FAQ's... tried to do live chat but it was not reachable.... I sent an email with a computer generated response.... I consider myself lucky that it worked out on its own but I will not use this website again due to unreachable live customer service.

Originally I wrote the message below that starts out They are impossible to work with... Since writing the message I was finally able to email someone who got right back to me and had a new item shipped to me. I have received that item and am very satisfied. It is unfortunate that I had to go through so much frustration to get it done!!! They are impossible to work with when you have problems. I was to receive my order on June1. On June 4 I was able to speak with someone and they told me to give it more time because Covid has delayed things by a day or two. So I waited til Monday the 8th of June and still no package. They told me to contact UPS so I went to the UPS distribution center and they informed me that the package was lost and that Overstock had to request the search. I could not. This is where I got very frustrated because I could not get in touch with anyone. All the overstock site and phone numbers would give me was the virtual assistants. The options did not fit my problem. So I got no Where and still do not have my order and UPS will not do anything til overstock contacts them.

1st I love the quality but I am very upset to learn how over priced this bed is. Most furniture stores in my town actually sell this bed for about $900. Also the description doesn’t state this bed has studs in the headboards. Therefore I was upset again because I was not expecting a blinged out bed! All the beds like this one has that in the descriptions. I am also upset because overstock doesn’t have a decent delivery/return policy. They will not bring the furniture in the home nor set it up. That should be changed especially because this was almost $2000 spent. I could of got a mattress and box spring for that price included else where. Also if you plan on returning good luck since the return policy makes it impossible. When I called customer service before buying I spoke to a guy on the phone and I asked him how can I return any of the items if we’re not allowed to open the boxes he basically told me not to open the boxes.SMH I really took a chance with this company. I’m giving this 3 stars only because it came in reasonable conditions and it was easy to communicate during this whole delivery process. I do not plan on buying again from overstock. Also it’s been months after I tried posting this same review on the site and it was never posted🙄🙄

Ordered a pool 2 weeks ago. It was in process status. they canceled it because they are sold out everywhere. Now nobody to talk to about refund $759. No information, Nobody on chat or email. I think they are over selling everything. I'm reading thousands of customers are having the same problem and not getting their money back. I would not recommend using this website. I changed my review, they did get back to me. They refunded my money the same day they canceled the order. My bank takes 5 days to post it. only three starts because the process was never completed.

Lovely website but terrible service as most other guys on this platform reported. They wouldn't even let you submit a fair review on their website. You don't like a product and cancel it even before they shipped? Good luck! They wouldn't let you do that. Try a return, and they will charge you exorbitant amount for return label or you have choice to deal with return yourself. Have never seen such a terrible service here in America before. Never ever buying from them again. Customer representative reached out to me and helped fix the issues, but it's worth still noting that they charge quite a big amount for returns. They could be a great company if they had a local rep to talk to and if they would cover the return shipping cost so that customers do not start comparing them to Amazon (Prime ofcourse). After the issue was resolved, I have changed the rating to 3 stars and hope the company will do something to change the sentiments of their customers. Apart from this they should also make sure their pricing is not 100s of dollars different than their customers using intelligent AI tech if possible. This world is for the fittest..."survival of the fittest", if you don't stay competitive you will perish.