Jason W.
Placed an order for $600
Placed an order for $600. Woke up next day and you had cancelled my order with no explanation or reason why. I called 2 times, never received and an answer as to why this occured. Then emailed your Pro Dept to get answers, as instructed by agent--only to receive ZERO response from that dept after 2 emails. Then to top it off, you withheld the funds that was charged on my card and caused my account to go negative. I needed this order ina timely due to flying international and needed the item prior to departure. Guess what? Im showing up emptt handed!! Really really poor experience--all the way around. First and last time ordering from your company. REALLY BAD EXPERIENCE!
Response from Overstock.comOct 13, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.


