Overstock.comReviews of overstock.com

Eens ze u bij uw lurven hebben laten ze jou volledig in de steek.Bij de levering waren ze met twee man en wilden het zwaar tafelblad géén 10 meter verder op de begane grond neerzetten!Géén communicatie mogelijk met dit bedrijf.Loungeset laat al 6 weken op zich wachten en na betaling op voorhand van 6500 euro!!Operatoren op 078 nummer zijn niet op de hoogte en sturen u met een kluitje in het riet.NOOIT MEER!!!

If I could give this business no stars I would! You can’t reach anyone in customer service! They won’t remediate an order they messed up! Do not order from this business! They conveniently remove their phone number so you can’t talk to a live person and they are using Covid-19 as an excuse!

So I spent a good hour searching for that perfect lounge chair at a great price. I found one on sale and there seemed to be a lot in stock. I got a confirmation email it was being processed and would be delivered within a week's time. Then, 3 days later they canceled my order, (after having charged by credit card) saying they were sold out of the item. There was no way to talk to a live person, supposedly due to COVID-19. Really? Now, only chat or email is available. I tried chatting with 3 different reps, and I kept getting short template type answers to my problem. Most of the time, it seemed they weren't even reading what I wrote. The worst part is, the chair I had ordered was still available online as part of a set of 4. They could have offered to pull one from a set, but, they did not want to fix the problem or offer any solution. All around, they showed a total lack of regard or concern toward me as a customer, and I will NEVER shop there again. I don't like having my time wasted and being given the runaround. Such a truly frustrating experience. Reminded me of experiences I've had while living in third world countries.

NEGATIVE 100 STARS POOR COMMUNICATION POOR SERVICE

Kwaliteit van de stof van de zetel is slecht. Gaat welgeteld 3 jaar mee...

If i could give less than 1 star, I would. They have absolutely no way to get a hold of them once you have ordered something. I ordered a bar stool and they sent me a table. They charged me $21 to return it and have still not credited me for the bar stool. I don't know what to do other than slam them on social media and hope that they reach out. The only reason I paid the $21 was in hopes that once they received the table they would credit my account, THEY HAVE NOT!

I ordered cloths for my kids this spring since we can not go to the shop due to the COVI-19, First customer service is not working, Secondly i could not reach anyone via email. It's my first time buying from them and it took 2 months for the orders to arrive, When it finally arrived, the quality of the cloths were not as advertised on their website, I will not recommend them to any one as they don't care about customers satisfaction and just want you to spend money. I also found out they have a no return policy. My daughter is devastated as the dresses we choose for her and did not match up with the size and quality of what we got. It's so sad to see her cry, I won't recommend to anyone to buy from them.

WARNING!! This company uses deceptive advertising. I just purchased what I thought was a dining set (table, 4-chairs and 1-bench seat) as was pictured on the web page advertisement. I also noted that nothing was mentioned in the description that indicated that the chairs and bench were not included. Who the heck wants to purchase just a dining table without the chairs? Anyway - per the terms of the their return policy, I have to pay almost $140 to return the table. Chairs and bench seat are not even available to buy - even if I wanted to at this point. BE VERY CAREFUL IF YOU DECIDE TO PURCHASE FROM THIS COMPANY ...