Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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John
False shipping info on site. Which caused me to cancel
Response from Overstock.comAug 28, 2026
We sincerely regret the frustration caused by inaccurate shipping information, leading to your cancellation. We are actively reviewing our site to prevent this from happening again.
Adam A. S.
The headboard arrived sooner than expected. However, I was disappointed because the screw holes on the back of the headboard were not aligned correctly. Therefore, when I screwed the headboard post on each side, they were not straight.
Response from Overstock.comAug 30, 2026
We appreciate you sharing your experience with the headboard's alignment. We are sorry the screw holes caused the posts to be uneven. To provide further assistance, we have contacted you at your email address.
customer
They sent the wrong ring!!😳😳. Waiting to receive the correct one
Response from Overstock.comAug 28, 2026
We sincerely apologize for the issues experienced. To provide further assistance, we have reached out to your email.
SCOTT F.
I haven’t received my package yet and when I I hit track order , it says no order placed . Do I have something coming or not ???
Response from Overstock.comAug 27, 2026
We understand your frustration with the order tracking and apologize for the inconvenience. We have sent over an email with an update on your order.
customer
Offered 15% off with email but never sent the email with discount with no way for me to resolve - misleading in a very big way
Response from Overstock.comAug 26, 2026
We appreciate you bringing this to our attention. We understand your frustration regarding the discount email. We'd be happy to make this right for you. Please email us at [email protected]
Dennis E.
The chairs we ordered required way too much work putting them together. 3 hours for 2 chairs and I am a mechanic!!!
Response from Overstock.comAug 26, 2026
We are very sorry to hear about the difficulty you experienced assembling the chairs. We understand your frustration with the lengthy process. We are always working to improve our products. We appreciate your feedback.
Susan B.
When I go to check on my order, which is supposed to be delivered tomorrow, and I click on my actual order confirmation email it says I haven’t placed any orders. I have no confidence in you people.
Response from Overstock.comAug 26, 2026
We sincerely apologize for the confusion regarding your order status. We understand your frustration when the confirmation email isn't reflecting your purchase. We'd be happy to assist you! Please email us at [email protected] with your order details.
customer
I ordered the wrong rug and then there was no link to cancel my order. I called customer service line but it was after hours. I hope when I call tomorrow I can still cancel and order the correct one.
Response from Overstock.comAug 27, 2026
We appreciate you reaching out and sharing your experience. We understand your concern about canceling the order and hope our team can assist you in finding the correct rug. We are always working to improve our cancellation process.
