Overstock.comReviews of overstock.com

Overstock of damaged goods. Thats all it is. It is ok to receive a damaged good, it can happen. However not taking into account the request for exchange is not ok. We purchased our table and chairs in store, it has been delivered one week later. The table was damaged and the customer service doesn't know anything besides that we have to do an online declaration and that it is supposed to take 10 days to get the answer. 10 days after still nothing, when you call the customer service they tell you post more questions on the customer service page online or send more emails so that the company notices they need more people to handle all complaints. Great thing to hear from an employee in customer service. AVOID!!!!!!!!!!!!!!!!!!!!

As others here, I wish I could give less than 1 star. What a scam! I bought a beautiful 8-piece comforter set for $45. With coupons I paid $35! A steal! But the thieving wasn’t mine. I received an email saying that they had to cancel my order because my item was out of stock. Well, it wasn’t out of stock. I found it back on the website, listed at $111.00! Bottom line—they didn’t want to sell it for $35. They wanted it sold at a much higher price. Talking to the customer service dept did nothing—I was offered a 15% coupon! Grrr...! Next step is an FTC complaint for questionable marketing tactics. After reading every ones reviews here, I think the FTC should hear from everyone of us!!

You can never delete your account or CC info UNETHICAL AND CUSTOMER-HOSTILE I would have given this company a 4 before I realized that they were capturing (as in, never going to delete) my credit card data. 5 years ago this company was doing a great job- I ordered a bunch of things and it all worked out. Now they're doing their best to get every business unit on autopilot so they can grab as much as they can before selling it off, merging, or going bankrupt. It's that tedious process that executive teams everywhere think is so clever. So, anyway ... I was making a purchase today and wanted to use a different card, but upon entering the info, I had no ability to delete the old card. Hm. Contacted customer support and they gave me directions to their "Don't steal my data the next time I purchase stuff" checkbox. (Overstock did a great job burying that option.) So essentially, you only get the chance to prevent them from holding onto your credit card data AFTER you've made a purchase and they've already captured it! Gotcha-capitalism hard at work! woo! I've sent messages to their CEO, VP of Customer Care and two Sr Directors of Customer Care, so we'll see if anyone has an interest in addressing this practice. I want my CC info gone and want all other personal data dumped. At this time, I'm just pulling all personal data that I can to make it useless to them. Got that trick from some random site online after searching "delete overstock account"- apparently many people have been unhappy with this policy (as they should be!).

Voor alle potentiële kopers KOOP hier niets, ze komen de gemaakte afspraken niet na. 1e leveringsdatum verschoven en de 2e datum komen ze niet. Ook geen bericht ontvangen, zit dus voor niets te wachten. Telefonisch niet te bereiken en op de mail geen reactie. Fam de Bruin

This is the worst company ever. I order so many things from the hoe my new home. The quality is trash for the price then it was on a promotion payment plan but you can’t pay off the promotion directly. Each payment is allocated as they please abs when you call them to allocate the payment for the current promotion they state they can not do that. They don’t have the option of auto pay neither abs when I person had an extremely busy life or schedule that is beyond inconvenient. You call customer service and they are nasty and rude now one can help you and they act like you’re trash. They look to get in in fees anyway they can this is a complete rip off and the credit card is not even worth having. If I had the option to rate below a 1 star I would definitely do that. NEVER AGAIN WORST CREDIT CARD AND MERCHANDISE EVER STAY AWAY FAR AWAY.

Pour une comande passer en octobre (table de jardin,chaise et chaises longue) plus de 3 mois d'attente soit livraison prevu en février Début février on m'appelle pour me dire que ma comande n'est pas de stock... je change de table, livraison prévu fin février... Fin février je reçois une partie de la commande, le jour même je contacte overjapprznd que la table et chaise n'ont pas été expédié... j'ai du les contacter a de nombreuses reprise moi même pour savoir quand le nécessaire sera fait, et d'un coup j'apprends que la livraison est prévue 2 jours plus tard... Bilan : aucun feedback vers le client, aucune information, un service après vente lamentable, un service de livraison incompétent, et une gestion de leur commande/stock lamentable également. Je n'enverrai jamais quelqu'un vers ce magasin, très déçu, je ne serai plus acheteur chez eux.

I’m being ripped off by a 3rd party seller on overstock and no one will help me. This is ridiculous. You have ZERO protection from their scammy sellers. I have to do a chargeback to get my refund.

TOTALLY MISLEADING -I just ordered tiles from them. It said they came in packs of 10 so I ordered 5 as thats all they had left. I received 5 tiles! I paid an extra £25 to get them shipped quickly. Total waste of money as now seen the reviews and know I won't get anything back. This company is misleading. DONT BUY FROM THEM. I wish I'd seen the reviews first