Kristina
Please save yourselves the nightmare of…
Please save yourselves the nightmare of dealing with Overstock and shop elsewhere!! I’ve ordered from them twice and never again. 1. Ordered 2 matching bedroom lamps in one order. They only shipped one; never acknowledged the other lamp! Their email people just waste your time and spout nonsense. I had to call and spend time finding someone who could even locate my order and then ensure the second lamp was sent. Took over a month to get the second lamp. 2. A year later I order a lamp for my office. It is missing 2 bolts that hold the lampshade to the lamp; otherwise the shades flip around. Overstock cannot send me the bolts. Overstock wants me to spend my time and $$ shipping it back even though they will have to throw it away because it’s useless without the bolts. Then in another email they tell me this lamp does not have bolts. I have send them a photo of the installation diagram clearly showing 2 bolts. I call them, their auto vm system “cannot find my order number.” This company should be put out of business.


