Overstock.comReviews of overstock.com

Online een spiegel besteld. Levering na 4 maanden. Bij het openen merkten we krassen op het glas en beschadiging aan het frame. Reactie van Overstock is dat de productie van dit item voor het merendeel handwerk is, om de "vintage" look te verkrijgen. Het vertoont dus geen productiefouten, terwijl er duidelijke krassen op het glas zichtbaar zijn. Voor een slijtagelook moet het schuurpapier op het kader zijn en niet op het glas. We zouden deze kunnen retourneren op eigen kosten. Wat betekent dat de kostprijs van de transportkosten bijna even duur zijn als de spiegel! Klantenservice reageert steeds met de zelfde reactie. Absurd en zeer slechte service!!! Voor het retourneren zou je op zijn minst het artikel van 140 x 90 cm moeten kunnen binnenbrengen in een dichtstbijzijnde winkel!

Overstock is the online dump. They sell broken merchandise then claim the broken merchandise is from another co that they are dealing with..they give you all my kinds of excuses not to repay you in Don't buy from this company they are doing fraud ...report your problem to the proper authorities report fraud and report to the attorney general's office dont let anyone get away with ripping you off.

I ordered a table and chairs from Overstock and they didn’t apply the coupon so i called to have them credit the difference of what i paid and what i should have paid with the coupon. i called and they said i would have to cancel the order and reorder but it was too late. they wouldn’t credit me. i then texted customer service for help and again no help. they offered a small refund when all i wanted was the coupon amount which they wouldn’t give me. never again

I ordered a mattress from them. They initially said it would be delivered on the Thursday so I took the day off work. The day before they changed it to the Friday, so I changed my day off. Then they changed it back to Thursday so I again changed my day off. I spent all day Thursday waiting for it and it didn't arrive. I contacted them after the 7pm deadline and they said they couldn't reschedule it though they could have UPS reroute it to their depot. When I questioned that, they changed their mind and said they would reschedule it for Monday as I was going to be gone for the weekend from Friday noon. On the Friday morning I got an email stating it would be delivered that day instead. I left at 2pm and it hadn't been delivered but the tracking later said they had tried to deliver it at 6.59pm. They then said it would be delivered on Monday. Monday has come and gone and it's still not here. I am done with them. I have never experienced such bad customer service and support. I cancelled my order and requested a full refund and will take my business elsewhere. Never again will I deal with Overstock.com. Pretty sure UPS are partly to blame for the whole mess as well.

First of all they had a Labor Day sale, so I ordered 4 lounge chairs for my pool. Today is 9/10 I ordered chairs on 9/2. 2 was promised by 9/6 and it arrived on time the other promised 9/9 and it hasn't even left the facility. Now Overstock is telling me its not even in stock and they can't offer a replacement so I asked them to refund me and I been closed out of chat 4 times today! All they keep saying is we are reaching out to the supplier. Forget the supplier and cancel my chairs! You all don't even know what you are talking about and I already ordered a replacement from Amazon. I am very upset that I wasn't even getting rude I just want to cancel my order and be done with this. All I can say is I will NEVER order from them ever again. First and last time.

ordered many time from them and 50% of the time we had major issues.. damages, delays, freight companies not replying or delivering.. contacted many times, most of the reps cant help or dont understand. goods on some were defectives. they wont work with you.. and customer service stinks. Wayfair is amazing compared to them!

I wanted to buy a kitchen shelf rack. I picked the one, tried to pay and got a password demand. No way to just pay without having a password. I tried for a password reset. When it came, it buzzed me directly into paying without a reset, only the item was gone from the basket! I tried the process over again, and again, the item was gone when the reset kicked in. There was no way to buy it! I tried to complain to customer service and got a notice that I had to sign up for a 9.00 program in order to complain!!! In---credible.

On a attendu 5 mois pour être livré, à la fin on reçoit un meuble cassé. Et ca fait 2 semaine que je demande un retour ils ne répondent même plus. À ÉVITER