Every time I order there seems to be a delay in shipment. It’s very frustrating.
Response from Overstock.comSep 24, 2026
Thank you for your feedback. We are actively working to improve our delivery times.
LA
Larry
Would have been better if all items…
Would have been better if all items from the same furniture set would have arrived together
Response from Overstock.comSep 24, 2026
Thank you for your feedback. We are actively working to improve our delivery coordination.
CU
customer
Tracking is not good
Tracking is not good. Shipping seems to take a long time. My rug isn't here yet.
Response from Overstock.comSep 24, 2026
We understand your frustration with the tracking and shipping time. We are looking into this for you. If you need any further assistance, please reach out to us at [email protected].
WL
Wendy L.
Supbar unit
I strive to offer honest product reviews and dislike giving poor ratings. However, I would not want you to purchase something that will result in disappointment. I searched for quite some time for a sideboard made of wood and not composed solely of “pressed board.” This unit is reportedly made of pine. As noted, I don’t like to give poor ratings, but honestly, I was disappointed in this product. We have two screws that came through the wood (in the front of the unit) due to poorly drilled starter holes. The holes were drilled slightly “off” resulting in the screw coming through the wood. We had to back them out and are now trying to find a creative way to putty the two problem areas. Also, the inside shelf is weak and did not come with any supports. I will not be able to place anything on that shelf until we try to add our own supports. In addition, the back of the product is that flimsy “cardboard” type of material that came in two pieces. The connecting plastic support was cracked. We thought—ok, it will go in the back, no one will see it, but we know it’s cracked and is not very supportive. If you touch the back from the inside, it moves. It’s not very secure. Finally, the bottom of the drawers is made of that same “cardboard” and is not made of any wood, real or manufactured. While it’s a pretty unit and the hardware is nice, it’s poorly made and may be of lesser value than the unit I sold and replaced with this one for this area. Assembly time was approximately 8 hours. Sorry, Overstock! This was a “miss.”
Response from Overstock.comSep 24, 2026
Thank you for your feedback. To provide further assistance, we have contacted you at your email address.
JF
Jonathan F.
Bad return options
The side tables i purchased appeared much lighter in the stock photos. The return policy is ridiculous to send back the nightstands that cost a total of $250 they want $100 just to ship them back. You’re better off ordering furniture from Amazon or Wayfair which has better options to return things if you don’t like it in person.
Response from Overstock.comSep 23, 2026
We are sorry the nightstands did not meet your expectations. Your feedback is valuable as we review our policies.
BE
bencal
Delivery issues. We'll see what happens.
Right now I'm in the middle of an issue with my upcoming delivery. I'm getting conflicting advice from customer service. I'm going to call tomorrow.
Response from Overstock.comSep 24, 2026
We appreciate you bringing this to our attention. We are committed to improving our product quality and delivery. We are glad or customer service team was able to assist you.
DA
Danielle
Arrived broken and the fabric torn
Arrived broken and the fabric torn. Very uncomfortable couch. Beautiful color and design. Not practical, due to firmness and shipping damage.
Response from Overstock.comSep 24, 2026
Thank you for your feedback. To provide further assistance, we have contacted you at your email address.
CU
customer
Well considering my package was set for…
Well considering my package was set for delivery Friday Sept 11th and it’s now Sunday Sept 13th … and my package has not been delivered and the tracking has no update since it showing shipped on the 10th and no other communications.
I’m not pleased
Response from Overstock.comSep 24, 2026
Thank you for your feedback. To provide further assistance, we have contacted you at your email address.