Overstock.comReviews of overstock.com

I purchased a carpet runner and when it arrived it looked cheap and I did not like it. I returned it and received $6.92 back on a $92.12 purchase because I was charged $85.19 for shipping back my return!! I had no idea overstock did not offer free returns. I am used to better companies (Nordstroms, Macys, Pottery Barn, etc.) that offer better quality products and free returns!! I won't be shopping with overstock anymore. It's too difficult to be sure of the products online and then if you are wrong have to pay almost $100 for a return - absurd!

I was thinking about buying an office chair from Overstock but after reading these reviews from previous customers I decided to steer clear of Overstock. I don't want to be another victim of them.

I ordered and received a rug that was described as navy and white. When I got it in it was black and white. I returned and ordered a white rug. I received a $10 refund from a $55.00 order. Never again.

I ordered a rug and the color didn’t match the description AT ALL. It’s way more trouble than it’s worth to return the rug now and Overstock won’t post my honest review on their site. Glad I just wasted $200!!

Terrible customer service. My light showed up that didn't look like the picture. To return it is now costing me $25 shipping. They won't take any responsibility and call the decision a "personal choice." Beware of shopping with these clowns. There's nothing I could have done differently accept avoid overstock. That's my advice to you.

Overstock.com refuses to delete my account and personal information, even though their Privacy Policy and California law require them to do so. I filled out their online form twice, but each time they sent me an email with a link, and when I clicked on the link it required that they send a verification code to my old phone number, which I no longer have. Their Privacy Policy says that I can also get my information deleted by emailing or calling them. I emailed them, but the auto reply said that I must submit the online form that I’d already submitted twice. I called them, and the representative said that I must fill out the online form, then he refused my request to speak to a supervisor, then he hung up on me.

I will never order from Overstock.com again. Not only did they charge me $39 for 2 returns, they charged me for the initial discount I received when I placed my order. Get it together.

Horrible company and I am so disappointed. I ordered a larger item I had been eyeing for months. Of course it doesn't look as on their website when it arrives. I don't know how to ship it back safely but decided to try to, however, they want me to pay shipping! They send me something that doesn't look as on their website and I have to pay to return it? Won't budge so I filed a charge back and hoping to get my money back. I will never shop there again and I used to! Stay away. They will scam you.