Overstock.comReviews of overstock.com

Charged me 45 dollars to return an item that looked like a dam jigsaw puzzle it was junk then I looked on the website they tacked a bigger price tag to it good luck to the next customer and I am keeping proof of everything.

This company is a SCAM! I received wallpaper that was a different color than described (described as gray and was gold). The picture showed gray but when arrived was gold and no gray. I tried calling customer service to initiate a return but they would never answer. I was forced to initiate a return online and I learned that I would need to pay almost $300 for almost $600 of wallpaper. I will NEVER shop at bed bath beyond/ overstock again! The worst part is that I could have purchased the same stuff from another retailer with free shipping on all returns. I will be filing complaints with consumer affairs and completing documents for investigation with the attorney general. Not sure when they became such a bad company, I used to order from them … but wow! They suck now!

Ordered one time and had one return. Tried to order months later and my account was flagged for fraud and closed with no future orders. WTH

Absolutely horrible customer service. Just moved and didn’t realize I had put a wrong shipping address. Tried to correct the issue within an hour of purchase but of course the customer service line was closed for the night. Called them the next morning..was told they would try to cancel the order. No update, no tracking. Turns out the Item got delivered to the wrong address three days later after our phone call. Now I’m on the hook for the purchase. Overstock is never getting business from me now. Absolute trash customer service.

I ordered a loveseat. I checked to ensure it would deliver by Thanksgiving so I would have help putting it together. It didn't. It delivered the day after so I had to assemble it myself. Not difficult, just heavy. But the arms were incorrectly labeled in regards to assembly, but this was easily remedied But the the back section was 2 inches too short so it didn't fit into the glides. I have emailed 4 times, sent photos, and called twice. It is now 4 business days and there is no resolution. I have twice been sent a video telling me to get another person to assist with reassemble the thing but the video was for a completely different piece of furniture. This is too heavy for me to gather up and put back in the box to return. I am aghast at the lack of effort to help me. All I need is a replacement back section of the correct length. I will never order so much as a ribbon from Overstock again.

Terrible decision to buy a e-bike from overstock for $80 I was scammed by this company

Worse place to purchase . Purchased a man’s wedding ring. It was so cheaply made. I had to return it. Was charged 27 dollars to return this cheap piece. So disappointed. Never again.

Do Not Shop Here! We ordered a sectional that arrived shrink-wrapped. When we opened the box, we discovered the fabric on one piece didn’t match the rest. We sent photos and requested a refund, which the company approved — but the shrink-wrapped cushions won’t fit back into the original box. Now we’re being forced to spend $127 on packing materials and deliver the sofa ourselves to a UPS location. We asked for a gift card to cover the cost, and they refused. Their customer service is disappointing, and it’s clear why this company has an overall 1-star rating. Save yourself the trouble and shop elsewhere.