Overstock.comReviews of overstock.com

Response from Overstock.comAug 26, 2026

We sincerely apologize for the frustration this has caused. We understand how concerning it is when your order information isn't displaying correctly. Could you have used a different email to place the order? We'd be happy to assist you. Please email us your order details and contact info to [email protected].

Response from Overstock.comAug 26, 2026

We appreciate you taking the time to share your experience with us. We understand your frustration regarding the cancellation process. Once an order is placed, you have a small window of 60 minutes or less to cancel it before it processes to the warehouse. Once the order processes and is accepted by the warehouse, you may still request cancellation, however please know that cancellation at that stage is not guaranteed. We recognize the inconvenience of having to return an item that you attempted to cancel before it shipped. Your feedback highlights an area to improve our customer experience. We are actively reviewing our cancellation procedures to better align with our customers' needs and the continuous nature of our operations.

Response from Overstock.comAug 26, 2026

We sincerely apologize for the cancellation and the subsequent out-of-stock issue. We understand your frustration. We are always working to improve our processes and customer experience.

Response from Overstock.comAug 26, 2026

We understand you're looking for an update on your order's delivery. We are actively processing it and will provide an estimated delivery date as soon as possible. If you need further assistance, please email us at [email protected] with your order details.

Response from Overstock.comAug 26, 2026

We are truly sorry to hear about the cancellation of your order and the frustration this has caused. We understand your disappointment and appreciate you bringing this to our attention. We are reviewing this matter to prevent future occurrences. We appreciate your feedback. We'd be happy to look into this further, email us at [email protected] with your order details.

Response from Overstock.comAug 26, 2026

We appreciate you sharing your experience with us. We understand your frustration regarding the timing of the discount email and the subsequent difficulty in applying it to your furniture order. We'd be happy to look into this further. Please email us at [email protected] with your order details.

Response from Overstock.comAug 27, 2026

We are sorry to hear you received an incorrect item. We are looking into this issue.

Response from Overstock.comAug 22, 2026

We sincerely apologize for the difficulties you experienced with our customer service, package tracking, and lack of follow-up regarding delays. We appreciate you bringing these issues to our attention, as we are committed to improving our support for all customers. Your feedback is invaluable as we work to enhance our services. To provide further assistance, we have contacted you to your email address.