customer
Defective item
Defective item
Response from Overstock.comSep 1, 2026
We're sorry to hear you received a defective item. We are looking into this for you.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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customer
Defective item
Response from Overstock.comSep 1, 2026
We're sorry to hear you received a defective item. We are looking into this for you.
Gatewood W.
Date of delivery kept being postponed! Otherwise very good.
Response from Overstock.comAug 31, 2026
We sincerely apologize for the repeated delivery postponements. We understand how frustrating delays can be. We are actively working to improve our delivery scheduling.
customer Roberto S.
The package tracking doesn’t work!
Response from Overstock.comAug 31, 2026
We appreciate your feedback regarding the tracking. We are actively investigating this issue to improve our services. Please email us your order details at [email protected], we're here to help.
Mel
Stated that the product was authentic verified name brand, and was definitely a replica. Wouldn’t be that big of a deal if it wasn’t actually expensive. Lesson learned!
Response from Overstock.comAug 31, 2026
We are truly sorry to hear that the product you received was not as described and did not meet your expectations regarding its authenticity. We'd be happy to look into this for you. Please email us your order details at [email protected]
customer
They randomly canceled my order the day before it was supposed to arrive, which i definitely did not request.
Response from Overstock.comAug 31, 2026
We sincerely apologize for the unexpected cancellation of your order so close to its delivery date. We understand your frustration and are looking into why this occurred to prevent it from happening again.
customer Linda D. K.
Not what I ordered not as expected and I cannot get a Return Authorization Order. Please help me. Two veg leather chairs need to return.
Response from Overstock.comAug 31, 2026
We are sorry to hear the chairs were not as expected and that you're having trouble with the return process. We want to help resolve this for you. Please email us your order details at [email protected]
Dr Derrick W.
The item ordered didn't meet my satisfaction so I returned it the very same day. I was charged $22.00 for a return authentication label. I would never order anything again.
Response from Overstock.comAug 31, 2026
We appreciate you sharing your experience and regret that the item did not meet your expectations. We understand your frustration regarding the return authentication label fee. We are reviewing our return process to improve our customer experience.
Robert W.
switch and bait
Response from Overstock.comSep 1, 2026
We are sorry to hear that your experience did not meet your expectations. We strive to provide accurate product information and pricing, and we take concerns like yours seriously. If you are willing, please contact our Customer Care team with your order details so we can review the situation and determine how we can assist. Thank you for your feedback.