Overstock.comReviews of overstock.com

Response from Overstock.comSep 1, 2026

We are sorry to hear about your experience and understand your frustration. We recognize the importance of timely communication, especially when there are concerns about an order's shipment status. Please know that our team is actively reviewing your cancellation request. As soon as additional information is available, we will provide an update via email. We appreciate your patience and apologize for the inconvenience this situation has caused.

Response from Overstock.comSep 1, 2026

We are very sorry to hear your order has not arrived. We are actively looking into this delivery issue for you and will provide an update to your email.

Response from Overstock.comSep 1, 2026

We are truly sorry to hear about the difficulties you experienced with your recent tile order and the subsequent return process. We understand your frustration regarding the incorrect item being shipped and the inconvenience of having to return a heavy package yourself. To provide further assistance, we have reached out to your email.

Response from Overstock.comSep 1, 2026

We're sorry to hear you haven't received an update on your order. To provide further assistance, we have reached out to your email.

Response from Overstock.comAug 31, 2026

We sincerely apologize for the incorrect rug size and the inconvenience this has caused. We understand your frustration with the return process and the uncertainty regarding the correct size's availability. We are actively working to resolve this for you.

Response from Overstock.comAug 31, 2026

We are sorry to hear about the unexpected cancellation of your order and the confusion regarding the refund. We would be happy to look into this for you to understand what happened. Please email us your order details at [email protected]

Response from Overstock.comAug 31, 2026

We sincerely regret the delay and lack of communication regarding your order. We'd like to look into this for you. Please email us your order details at [email protected]

Response from Overstock.comAug 31, 2026

We are sorry to hear about the trouble with your order being sent after the cancellation request was submitted. While we will do our best to stop the shipment, once an order is placed, you have a small window of 60 minutes or less to cancel it before it processes to the warehouse. Once the order processes and is accepted by the warehouse, you may still request cancellation, however the cancellation at that stage is not guaranteed. We would be happy to review your order, please email us at [email protected]