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Outward Hound (outwardhound.com) has 27 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Mo
I placed order on May 21st. I didn't receive the items until mid June! I sent an email on June 4th requesting the status and expressing frustration regarding the length of time it was taking to receive the items. I did not get a response until July 23rd!!! 7 WEEKS LATER! Very poor customer service!
Julian J.
We purchased two invincible dog toys that our dogs were very excited to play with due to them making a squeaking noise. However, our small dog was playing with it, and after 10 minutes, we heard a pop which turned out to be the squeaker being punctured by the dog. This stopped the squeaker working and our dog lost interest in the toy. I think it would be best not to claim the squeaker is invincible as I have yet to find a dog toy that meets this claim.
