OutsidethedocksReviews of outsidethedocks.com

Response from OutsidethedocksApr 23, 2022

Awesome! Glad to hear!! Also - thank you for taking the time today to post this - we really appreciate it! Jason

Response from OutsidethedocksApr 16, 2022

Thanks Keith! I’m so happy! Sounds like a fun day!! We totally appreciate you taking the time out of your day to mention us…. Rock on!! Feel free to reach out if you need anything else. Jason

Response from OutsidethedocksApr 6, 2022

Thanks Jim! We really appreciate the time you invested to write this review - we really appreciate it!! Jason

Response from OutsidethedocksApr 1, 2022

Hi Daniel - I am sorry you had an issue. I am going to reach out to you to see where you ran into problems. We would love to convert this 1 start to a 4 or 5 star if possible. Customer service is really important to us and we want to make sure all of our valued customers have a great experience - as well as great products. Look for my call. I appreciate the feedback as well - negative or positive - it helps us grow as a business. Jason ------------------------------------- Update: 4/1/22 (not an april fools joke) :) Thank you for working with me on this. I have refunded your full order with no need to return the items to hopefully make your day easier without going through the return process. Thank you for the order and I hope I converted you to a valued, happy customer :) Jason ------------------------------------- Thank you so much Daniel for revising this! If there is anything else you need or any products you would like, please feel free to reach out! :) Again - we appreciate it!! Jason

Response from OutsidethedocksMar 31, 2022

Lance! Awesome!!! We really appreciate you taking time out of the day to recognize us…. We look forward to you being a valued customer in the future! If you need anything, feel free to reach out! Thanks again! Jason

Response from OutsidethedocksMar 31, 2022

Awesome!!! Thanks for taking the time out of your day to recognize us! We truly appreciate it we look forward to you as a valued customer in the future!

Response from OutsidethedocksMar 28, 2022

Nathan - Thank you so muchfor taking the time out of your day to add this review. We really appreciate it! Hopefully we see you back again soon as a valued customer!! Jason

Response from OutsidethedocksMar 22, 2022

Hi Terry - I’m really sorry about your experience - please reach out to us so we can send you a replacement or refund you. We will make it right for you. Thanks! -------------------------------------------- Update - 3/3/23: Terry - thank you for the chat this morning. I am glad you reached out to the manufacturer and they confirmed the batch of batteries were bad and that they are sending you a new one. Great Due Diligence! :) If that by chance does not work out with the new battery, please feel free to reach out and I will have my product team work on it with the manufacturer. It does seem that they are sending you a tested one though. Thanks again for the business - and I hope we see you as a valued customer in the future... Jason Jason