Callie C.
I signed up to Outsider's Club "The…
I signed up to Outsider's Club "The Dines Letter" in April last year. In April this year, I no longer wishes to continue my subscription and cancelled it. Outsider Club failed to respond to my calls or emails. I therefore cancelled my credit card. The only correspondence I received from them was when they were unable to take a charge. My credit card company issued me with a new card. The Outsider Club has now debited this new card TWICE. They had no authority to do so. They were not given the new card details, but I have been informed by my card issuer, they would have applied to MasterCard for the new number and taken the payment without authority to do so. This is fraud and theft: I have emailed and rung them several times - they claim they will respond within 48 hours. They consistently fail to do so. Not only have they taken money from my account, ostensibly for a new subscription, I now receive absolutely no product from them at all - no emails, no notifications, no product. Clearly this is a company that is dishonest and has something to hide.....be very, very wary of signing up for anything with them.