Christopher M.
Zero stars
Update: They did apologize and provide a refund, but I still went to another scraping service. If they have responsive customer service/help. I would have at least given 3 stars. Zero stars. TERRIBLE worthless customer service "help" chat. They take many hours to repond and don't actually fix your issue. Over charged mend my 2-9 hour task took two days.
Response from OutscraperJul 4, 2026
We are sorry for the frustration caused by the slow support responses, the charge on your account, and the longer turnaround than expected. That is not the experience we want customers to have when using Outscraper. Please reach out through the support chat on the Outscraper website so our team can look into this and help address the issue.


