OutreachFrogReviews of outreachfrog.com

My company was using Outreach Frog with some success but when we requested to make a change to the direction of the links they ghosted us. After attempting to contact them we canceled the service and were still charged the following month, I'm talking a couple thousand dollars. At this point its been over 4 months with no answer, no reply, and no attempt to offer a service for our last payment. I see here in the reviews that there is a customer service rep responding and asking reviewers to contact them at a phone number.. the insulting part is that when you call that phone number, you must have an extension number or you get nowhere. (Its the same number I have been trying for months, along with my reps phone number) Very tricky..

I tried to cancel my service which is impossible. I wrote a review here and then they refunded my money. It did take a trust pilot review. My original review was a one star. Have changed it to a three star as they refunded.