SEO service focusing on backlinks for agencies and large corporations. With over 5000 active clients OutreachFrog aims to provide a small agency feel with the reliability and capability of a large firm. We make it easy for clients of all sizes to succeed with our hands-free approach to effective SEO.
OutreachFrog (outreachfrog.com) has 44 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
outreachfrog.com
Website
outreachfrog.com
Category
Sales & Marketing
Location
Reno, Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 43% of reviews.
Latest
Most recent review: May 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Lies! I paid over $359 for 1 blog post. You used AI to create all the generic content and then you posted my backlink on a site that the website was just created 2 years ago and all traffic from India. Do not use them! Just looking at a site's DA & DR is not everything.
RC
RC
They'll charge your CC without your approval
An unfortunate experience with OutreachFrog. At the beginning of the engagement, I was told that the subscription we agreed to was month to month and I could cancel at any time.
Several day prior to our 3rd monthly recurring order, I emailed our account managers and asked them to temporarily pause my subscription. I explicitly said I did not want my credit card charged at that time because I had to shift resources to other area of the business that month, with full intensions of resuming with their services shortly after. Meaning I did not want to pay $1,200 to OutreachFrog that month. This was September 2023.
Surprise Surprise, they went ahead and charged my credit card anyway. Again, I explained to them it was a budget issue and I did not want to spend those $1,200 in backlinks for that month.
Following their unauthorized CC charge, I reached out multiple times requesting a refund to be issued to my CC with no success. Their initial response was to keep the balance in the account for a future order--completely missing the point of why I asked them to pause and failing to understand my situation. When I continued to push for a refund they disappeared.
This all happened in September 2023. After 2 email exchanges and getting bounced around to 3rd person, they disappeared. They stopped responding to my emails despite several attempts.
It's March of 2024 and I still have not gotten a resolution nor a response to this unauthorized credit card charge.
If you're considering a backlink partner, explore other options. Your time is more valuable and you don't need to be dealing with this nonsense. A complete waste of time and frustration.
MW
Mitch W.
SCAM!!!! These people are Thieves
These people are Thieves I would recommend staying as far away as possible. They promise everything and deliver nothing. The links we were shown did not go to reputable sites that would help in SEO or anything o the sort, if they actually deliver anything at all. As is the case with ALL Trustpilot reviews, the charges on my Amex and ALL Communication were verified. If they have no record, why wouldn't they refund th $9,000 I was charged? You can look at places like Reddit, etc, a lot of people share may experience.
Response from OutreachFrogMar 4, 2024
Hello Mitch, Thank you for your review of our company. We are unable to find any orders linked with your name. If you could please call us on (775) 382-4899 to help identify you as a customer.
BK
B K.
Buyer Beware
Buyer Beware! I used OutreachFrog earlier in the year for a website project with recurring backlink building. We kept the service going for a few months until we no longer needed it, emailing our account representative “T” to stop the service for now. No response back from “T” but the service stopped, no problem. Fast forward from August to December now, we notice we are being charged the monthly fee for the past two months. We set an appointment with “A” for the same day, that appointment was intercepted by “J” and “C”. They called my cell phone at the scheduled time and insisted that we be on the google call link that they sent over before they would discuss billing, once I joined I realized it was to get their AI program that was also on joined to the call to record the call. That's when the full court press started about addressing our issue. “J” led the call very aggressively, stating "they sent out 6 emails regarding the restart of the service", when I asked him to send over those emails he reduced the amount to 4 "I was exaggerating". I let them know that we never received any emails regarding the restart of service, “T” replied in October to solicit a call to discuss their opinion on our website needs without mentioning a restart. Why wouldn't someone call if they are not getting a response? So “J” berated me saying "I can see on my end where you read the emails from “J#2" and you had plenty of notice it would be restarting. We have never even heard of a “J#2”, much less corresponded with him, our account manager was “T” and she was unresponsive. Additionally, when you sign up for the service it doesn't tell you that when you pause it, you will be auto renewed 3 months later. Since we never got a response from “T” and the service stopped, we would have never known it restarted if our bookkeeper didn't catch it.
On the call it seemed if “J” was trying to train “C” on how to "lay down the law" with customers who were surprised by their auto billing. He was rude, abrupt, & he offered no resolution at all, he said he would have to investigate “J#2's” emails not being received. I asked for copies of those emails, sure enough it was not 6 or 4 emails as he claimed. He sent over 1 email, claiming was sent to us by “J#2” that mentioned restarting the service.
We would have continued working with them long term because high quality links are valuable. But now we will 100% not be continuing, there are too many services that won't try to shake you down and bully you to pay services you didn't ask for. Names redacted at trustpilots request.
Response from OutreachFrogMay 1, 2024
Hello B K, Thank you for taking the time to share your experience around your interaction with with the customer experience team at OutReachFrog. My role here is to ensure each and every customer has an exceptional experience in each interaction. What I would like to do is investigate your case and and learn more about your experience. Could you kindly email [email protected] - from your registered email email address - this will come through to me and we can then get together to discuss your experience and what I can do to provide the comfort and high level experience that we OutReachFrog is known for. Kindly, Brad.
TA
Todd A.
Caution
I had a disappointing experience with Outreach Frog and feel compelled to share my feedback. Despite engaging their services, I did not witness any tangible results. The lack of delivered promised reports made it difficult to assess the effectiveness of their efforts.
Moreover, when I attempted to cancel my subscription, my requests were blatantly ignored for weeks. This disregard for customer communication allowed them to bill me for an additional month, adding to my frustration.
In light of these issues, I strongly advise others to stay away from Outreach Frog. The combination of unfulfilled promises, lack of transparency, and unresponsive customer support makes it an unreliable choice. Save yourself the hassle and explore alternative options with a more trustworthy reputation.
Response from OutreachFrogJul 26, 2023
Hello Todd, Thank you for your review. I am tasked with resolving customer issues and ensuring complete customer satisfaction. I am having difficulty locating you as a customer, you could you please call me on (775) 382-4899 to best address your issue. Thank you, Clara.