Out&Back OutdoorReviews of outandbackoutdoor.com

Out&Back quickly replaced a defective hip bag I’d ordered and with a new, well-functioning bag. I was impressed with how fast and easily everything worked in the process. It appeared I had the hip bag in hand before they even received my return of the first one! They were very professional and the customer service/communication was great!

Not only does Out&Back provide a much needed e-commerce space for sustainable practices in the outdoor industry (i.e., used gear), but they’re customer service team goes [Out] of their way to provide excellent customer service [&Back]s their service with effective solutions. I’m a very happy customer.

Awesome service and first rate products.

Easy to order, quality shoes, and when we're too tight (narrower than I expected), easy to return. Good company with a good mission.

My first buying experience here was GREAT. Got a pristine graded bag for a great price and I couldn’t be happier with it. Excellent service and willingness to answer questions. Super fast shipping! I’ll be back!

Incredible customer service! Prompt response, quick to take action and offer help. Thank you!

This is my favorite place to get outdoor gear of my kind. The customer support and ease of returns puts them above the 5 stars in my book. I love this place!

I ordered a Mammut jacket which normally runs around 370$. They offered it for 120$ (including shipping). The jacket is in new condition and absolutely fabulous (I know because I had this exact jacket before). Can only highly recommend this shop - especially if there is an additional clearance sale. Will gladly order again!