OuferbodyjewelryReviews of ouferbodyjewelry.com

Delivery service

Ordered an item and there is a problem with it. I have emails customer services 3 times to return and they just don't reply. Wouldn't recommend sadly.

This company ignores any attempt at refunding purchased items. I bought a nose ring for my wife that was not cheap from this horrific company. The nose ring is simply just not the right size. Package is unopened and unused. Customer support has ignored several emails and does not answer the phone number listed on the website. Please do not make the same mistake. I did and buy anything from this company. It is a scam.

Incorrect item size/colour delivered weeks ago now. No response from customer support when they previously emailed me from the email address to check my order notes - so i know the email address works - i’m just being ignored…..

I’m extremely disappointed with how this situation has been handled. I placed an order for two pieces of jewellery and received one of the items I paid for, along with a third piece that was kindly included as a free extra. However, the second item I actually ordered and paid for was completely missing from the package. I contacted the company to explain the issue and was initially told that both items had supposedly been shipped, and was asked to double-check the package and confirm whether it had been damaged. I did exactly that and explained that the package arrived intact. I also clarified that the additional piece I received was the free item they had included, and was therefore separate from the item I had actually ordered. Despite explaining the situation clearly, I was then left without a response. I sent a follow-up email after several days, again politely asking them to resolve the issue and send the item I had paid for. I have still received no response. I understand that mistakes can happen with orders. What I find particularly disappointing is the lack of communication and the fact that I have had to repeatedly chase up an issue that should have been straightforward to resolve. I’m not expecting special treatment, I simply expect to receive the product I paid for, or at the very least receive a response regarding the issue. Unfortunately, the way this has been handled has left a very poor impression of the company’s customer service. I hope they eventually resolve this, but based on my experience so far, I cannot recommend the company unless you want to sink your money on a random spend as it’s been about 2 or 3 weeks at this point and i’ve had nothing in regards to a replacement item, a refund or even acknowledgment beyond the initial email telling me to check my package again as if i had missed it…

The nose ring broke in 2 days and one of stud came off. The clicker wouldn’t latch on. Worst piece & waste of money. Don’t recommend.

Horrible quality, horrible customer service. The pins of two threadless tops I ordered are weak and defective. They bend completely sideways when I try to insert them into posts, making the jewelry unusable. I messaged them for support, and they reply without actually reading my messages. I had to explain myself 5+ times and they still aren’t understanding. Communication is slow and lacking. They respond with 1-3 word messages in the middle of the night but apparently are based in California? They offered no solution but for me to pay return shipping (internationally!). That’ll cost more than the jewelry is worth. I don’t know how they have such good reviews on Etsy — something fishy is going on. I’ll be attempting to get a refund through Etsy by filing a case.

On 3/6/26 bought a pair of hoop earrings (314.00). They came two different sizes. Order both the same size. The person selling on Etsy said she didn't see any difference. The photo was very clear. Playing games. Asked her to give me a prepaid return label and they put a totally diffrent city on the address. More games. I filed a claim with Etsy and Etsy refund me. This company has the worst customer service I have ever seen. Very dishonest. The seller on Etsy is very hard to deal with. She uses several different names. Ordered from another company I thought was different, it wasn't it was her again. She sent me the 9.97 verison earrings instead of the 300.00 ones. Going to file a complaint with the Federal Trade Commission. Something very wrong with this company. Got second pair of earrings today finally. Took the earrings to a jeweler and they said not solid gold, there was no mark on it and they were hollow. Jeweler said he didn't even know if they were even gold. They claim they mark them 14kt. No mark any where. Never buying her again. This company is high risk of you being ripped off.