Heather
I would give negative stars if I could
I would give negative stars if I could. I never got my product & Otarius said to file with USPS. I tried to file with USPS & they said I couldn't file a claim for the missing package bc Otarius didn't but insurance on the package. Otarius refused to refund my money so I filed a dispute w my bank. Chico at Otarius then emaled me to tell me they were going to lie to my bank & tell them that Otarius had never heard anything from me regarding a missing package & they were going to press charges on me if I didn't return the item I never received.

