OSM WorldwideReviews of osmworldwide.com

I've had two shipments lately from OSM and both have unreasonable delays to get my product delivered while saving them money and the sellers who use them. This is the problem with our providers of stuff today in that no one cares to satisfy the customer unless they pay through the nose for shipping and that relates to the customer satisfying themselves. He**, you can't even get anyone to talk to you on the phone anymore. Hereafter, if a supplier uses OSM, I will not buy from them. Start asking !

Loved the business I ordered from but will never order again unless there is a different shipping method. My package left on October 10th, it got all the way to my local distribution center, sat there 2 days then went to a facility 18 miles away, now it's 4 hours away in Chicago. Was to be delivered on the 18th, now date is 'unknown'. Reached out with no response. Company is useless.

All I can say is they suck! I will be asking the merchant what shipping company they use from now on and if it’s OSM Worldwide I will no longer buy from that company. 3 time it has taken 2 plus weeks to receive my package and my latest package is now lost! The retailer is now receiving my order and luckily I purchased shipping insurance so I will receive a new order but who knows when that will happen. Dixxon flannel company needs to change shippers or they will loose my business. There is no way to hold OSM responsible for anything they always have some piss poor excuse or no clue who, what, where or when. The worst shipping company ever!

I had to return a damaged item to the UK and have it reshipped. The item shows that it cleared Customs in Long Beach, CA on Sept. 18, 2025. It is now October 21st and no update, no package, and I have not gotten a response from OSM regarding the package. No company should be using this carrier!!

It’s been two days since my tracking package page has been updated. After contacting them, not much was done at all. Pathetic.

Wasted a lot of time, effort, and fossil fuels shipping my package in a perfect circle with the destination at the center.

Package overdue by 3 weeks+ busjness shipped package and gave tracking number. OSM Doesnt even recognize number. Probably lost.

Claims to speed up delivery of mail /packages, but in reality they cause unnecessary delays. Very poor service.