OSM WorldwideReviews of osmworldwide.com

Dixxon flannel company uses this absolutely disgusting service to deliver their products and I've already waited 2 weeks past delivery date. It's been sitting in Seattle for 12 days no update. Even though I love dixxon, I'm going to boycott them over this shipping company.

Ordered on 17th of December. I knew our family Christmas party wasn’t till January 3. Well the party is tomorrow and you guessed it, package isn’t here yet. They’ve ruined my day. So now I’ll have to ship out myself to my daughters and I’ll use UPS, the best service. OSM is the worst shipper. Don’t deal with companies that use them!

Bought a keyboard from Hong Kong on December 17th, and it got to Chicago on the 22nd, I thought it would be directly to USPS but no, it went to OSM and now it’s traveled to a place an hour from my house and has been sitting in what I assume is their warehouse for two whole days with no updates when I know for a fact a USPS distribution center is literally less than 15 minutes away. Genuinely the worst logistics company to ever exist and if I ever buy anything again I’ll be checking if they use OSM, if so I’ll either ask them to change or just not buy from there. OSM needs to get their stuff together though I doubt they can with their piss poor review status on TrustPilot

Amazon, you need to stop "partnering" your shipments with this company. Close to a month since I placed my order!

I purchased knives from Matsato. This is the horrible shipping company they use. Absolutely no communication on your order. My order sitting for 5 days with a label created but takes 7 days for the USPS to get the package. Currently sitting somewhere in the State of Georgia. 7 days moving from Florida to Georgia. I'm replacing my review Matsato from 5 stars to 1 star because they use this shipping company.

I ordered a book on 11/6/2025. Estimated delivery between 12/2 and 12/16. On November 13 tracking said the package had left the shipper facility. Between 11/13 and 12/16 there was no further tracking information. The evening of 12/16 I received a delivery update saying delivery was delayed until 12/20. There is no reason whatsoever that it should have taken this long to ship one item. Furthermore, when it says “Track Package”, there should be tracking information provided. I find it hard to believe this package has not moved since 11/13. However, after reading many reviews for OSM Worldwide, I’m inclined to think anything is possible. This company should most definitely not be in the business of logistics as they are miserably incompetent at it.

If I could, I would rate this company a -10 . Been waiting for two days for it to go from Georgia to North Carolina and still no update this company straight up sucks.

Tracking for the package from the retailer shows that it’s been stuck at their York PA warehouse for 20 days and USPS is awaiting item. I email OSM Worldwide and they provide their own tracking which shows delivery two weeks ago in Saturday at 4:30pm but no physical proof. I was also outside raking leaves at that time and my cameras also show no one delivered anything. Their customer service is not helpful and potentially lies about delivery. Look at all the reviews out their stating the same thing.