OSM WorldwideReviews of osmworldwide.com

Slowest company out there. My package left the Dallas area Thursday at 6:01 pm and has not made it to Oklahoma yet, at worst it is a 6 hour drive, giving them 2 hours for traffic, so it should have been in Oklahoma by 12:01am Friday. It is now Saturday 12:15 pm and there is no update to tracking status. Update it arrived at the Tulsa USPS Distribution Center Saturday at 3:56 pm. It just took about 46 hours! This is my second experience with this company and it has not improved.

If I could assign a zero to this company, I would. I placed an order with Daedalus Books that was processed on December 14 and turned over to OSM. As for January 6 it is still in limbo and I have no idea where it is. If Daedalus continues to use this company I will no longer do business with them, and that would end a relationship of over 20 years.

The partner shipper (OSM) has had my package since December 15 (according to the shipper). It took two weeks for the tracking number to be active in the system. It is now at a facility 100 miles from my house in York PA. The notification says it left the facility on Dec 30 and the USPS is waiting for said package. It feels like "left the facility" means they put it on the truck and parked it in the parking lot. I see many reviews with similar complaints posted last year. I saw only one positive review of OSM by "Person Human." That looks like a fraudulent review to me.

I ordered Christmas gifts for my Great Grands on Nov 23...It is now 12/26/2023 and I still don't have them. I hope I have them before next Christmas.

Really bad customer service and shipping speeds are abysmal. Customer service doesn’t take accountability and will not give you any information. They have made me start to inquire about shipping service used by companies and I will no longer purchase from any company that uses them as a third party shipper. I have packages that have been sitting with them for weeks (4 at this point)! Seriously, go out of business because you are adding no value to our human existence and are wasting peoples time and money.

Beware!!! OSM world wide shipping is the slowest shipper ive ever delt with Little if any tracking After two weeks to ship a envelope size cd a cpl of states away still havnt reiceved barely any tracking info at all. Really how hard is it to document location .praying i even get my package at this point POOR POOR POOR

They lost my package completely, and they don't seem to care.

If it were possible I would give 0 stars, this has to be the SLOWEST shipper I have ever had the misfortune to do business with. Honestly, I would Prefer to pay a little more for shipping and actually receive my package BEFORE the NEW YEAR ( order placed December 3). I actually placed another order at the same time, which shipped from Australia, and it arrived in 4 days! This shipper, OMS WORLDWIDE, rates SLOWER than "snail mail". Once my package actually moves, and it moves S-L-O-W, to another destination it just sits there for days. This has been such a bad experience that if I ever see that They are the shipper (I will be sure to check) handling my order, I'll cancel my order.