OSM WorldwideReviews of osmworldwide.com

Ordered a book July 23 and the USPS tracking number shows it was "Picked Up By Shipping Partner, USPS Awaiting Item SECAUCUS, NJ 07094." It is now three weeks later, Aug 14, and the tracking shows exactly the same message. So USPS, as bad as they themselves are, doesn't even have the item yet. If they're shipping from Europe as I suspect and that is what the delay is about, THE SELLER SHOULD INDICATE THAT and the expected delay on their Ebay listing!

Just adding on to the pile. These sorts of parcel services (akin to Lasersh*t/ OnTrac) shouldn’t be allowed to operate as a they do. They are basically a third party staging area dumping ground for shipments that USPS deems non priority, with no accountability from them or to the remittance. Days and weeks of no updates and no movement from their useless tracking site. I would go so far as to suggest not purchasing from ANY vendor that only ships USPS if your item is high dollar simply to avoid them

awful. package sitting 15 mins away from me for an entire week (likely more considering it is STILL NOT HERE.)

I ordered a book for school. It has been sitting in the same location for over a week now! I emailed the company and all they said was “tracking shows it’s in progress.” I have no idea if or when I will receive the book. In the future if this company is being used for shipping, then I will not purchase. This company is TERRIBLE!

they can do their job. they get paid for the simple task of moving packages from vendors to the post office. literally no ability needed, and if the vendor's had brains they would realize that USPS would come get their packages for free... but no, they trust OSM. And OSM adds days and days to the process. My package was ready to go 8/1... OSM finally got around to picking up the package and moving it the 2 blocks to the post office 5 days later. Only took the vendor 3 days to make my glasses but OSM doubled the delay letting the package sit.

OSM = Outrageously SLOW Mail... Why is this company even in business????

10 days wait for 3-5 day Express shipping for a much needed item. Even USPS Priority mail, would have only been 3 days. Horrible shipping performance/price.

Not only is their customer service NON existent but their leadership does not care either because "they were already paid" I had an item that shows it is at the facility less than 10 minutes from my house and now they are saying it may be lost when it shows they have it. Customer service said "it takes 2-5 business days to transfer to USPS" they said that to me after emailing them that they were 2+weeks past the expected delivery date. The same canned email messages when you email their support team which I am sure they will post the same canned message to this review as they did everyone elses.