Osiris ToursReviews of osiristours.com

We just returned in May from a 6-day tour of Egypt with Osiris tours. I am delighted to say our rating for the whole experience was excellent. Better than 5 stars. We could not have been happier with any aspect of the trip. The service was undoubtedly the very best we have ever experienced, and we have made many trips abroad with various travel agencies. One aspect that makes Osiris Tours particularly stand out is the personal service within the airports. In general, the service always went above and beyond our previous expectations and allowed us to just relax and enjoy the beautiful country and people of Egypt. Osiris Tours has now set the bar very high for our future travels! We will travel with this agency again. The accommodations were most enjoyable and high quality. The Mena House and the Winter Palace both earned their 5 Star ratings in my opinion. The rooms were excellent; their restaurants were quite good and their service staff was always friendly, prompt and professional. The activities were all superior. I was not sure what to expect with the Valley of the Kings extra tickets, but was completely delighted with the experience. I'm so glad we purchased all the extra admission tickets -- those sights were just NOT to be missed. Also of note, we were always treated like VIPs during each of these activities which was a complete but welcomed surprise. We also enjoyed the sunset camel ride, ballooning over the Valley of the Kings, and the Felucca on the Nile. I would highly recommend each of these activities. My least favorite was the Luxor Sound and Light show. I cannot recommend that activity. Lastly, the guides were exceptionally wonderful. Moheb was a brilliant travel coordinator. He ensured our safety and happiness, and was always professional. Moheb also ensured we were able to obtain the required Covid testing and reports for our departure which we would not have been able to do on our own. He was always on top of every detail no matter how large or small, and made us always feel welcome and important. Sam toured us through Luxor for 3 days. He was highly knowledgeable and personable. We developed an instant rapport with Sam. He was an exemplary host in a rich and beautiful land. Marwa toured us through Cairo for 2 days. She is keenly intelligent, enthusiastic and passionate about ancient (and modern) Egyptian history. I cannot imagine a better guide. Marwa informed us of volumes of history, but also we connected with her in a deeply personal manner. I cried when we left her for the last time; I am certain she and I would be good friends if I lived in Cairo or she lived in Louisville. I also have to mention our Cairo driver Ashraf. He was professional, but also humorous and engaging. He realized we had an interest in President Sadat so he made sure to drive us by his memorial on the way to the airport. He took a small detour to make sure we got to see the "Egyptian White House". He bought us freshly baked bread as a surprise. He was more than a driver as he went over and above to ensure our experience was meaningful. Finally a word about Mahmoud, the agency owner. From my initial interaction with him I was impressed by his professionalism. He worked with me briefly and planned a wonderful and comprehensive trip in our allotted timeframe. I know he checked in on us frequently while we were in Egypt. That says a great deal about Osiris Tours and their level of service. I will certainly travel with this agency again to Morocco or Dubai or wherever they have tours, as I am assured the level of service and professionalism will be equal to our trip to Egypt.

Five stars are not enough.  All the Osiris representatives were incredibly helpful and efficient. We glided through airports and hotels so easily. Also they were friendly, informative, and supportive.  Our guides, Ahmed Fathy in Cairo and Mahmoud Farah in Luxor, were knowledgeable, informative, flexible, and kind. We left a hat we valued in Luxor accidentally and they’ve sent it to us in time! I had heard that Egyptians were friendly people but that is a vast understatement of what we have experienced.  In short, everything has been more than wonderful. Many thanks for arranging the trip of my dreams.

I wasn't truthful on my rating. It should have been an 11. Our recent tour in April was a bucket list item for myself, my wife and daughter. There is no other way to visit all the top sights and be totally stress free. Mahmood Gibril handled all the arrangements, guided us and we were 100% satisfied with the on ground results. Each day was enhanced by our guides, Ahmed and Kalaf to spirit us through the airport (Hashem), customs, COVID testing and normal stresses travel brings. We felt like royalty. Not to bore you with details, but let me tell you about my ravings to folks since arriving back home. Everyone who I meet I ask them if they have ANY plans that would include Egypt. If so, Osiris is the one and only tour group we would use. The day after arriving home, we were already discussing a return trip with Osiris to visit the GEM and Alexandria. Enough said, the very best for your peace of mind, money and safety.

Our experience with Osiris Tours was definitely 5 stars, without a doubt! Our guides, Marwa and Khalaf, were incredible and we cannot say enough kind things about them. They were so thoughtful and helpful, and they presented all their knowledge & information exceptionally well. We could have listened to them all day! They also went out of their way to engage our 8-year-old son - who has said more than once since we left that he misses them! It was an emotional moment for us when we parted ways with Marwa and Khalaf, as we felt they had become part of our family in such a short amount of time! We would also like to recognize our driver in Cairo, Khaled, because he was also exceptional in his service. He took a liking to our son and made sure we were well-stocked with water & snacks, in addition to his superb driving skills! The hotel accommodations were outstanding and exceeded any and all expectations we could have hoped for. These were definitely among the nicest accommodations we have experienced in any of our travels! The staff at all hotels were professional, helpful, and kind; quick to answer any questions or point us in the right direction. The activities were phenomenal. Every day was a new adventure! We cannot say enough good things about every part of this trip and all of the people we encountered along the way. It truly was a life-changing experience for us and we are forever grateful to Mahmoud and his team for making it happen. We've already told most of our coworkers and family members about Osiris Tours and are recommending you to everyone we know. Osiris Tours brought our dreams of an Egyptian vacation to life!

Thanks so much to Mahmoud for organizing an incredible first-rate excursion to Morocco for my family in March 2022. From the moment I first contacted him, Mahmoud was prompt and professional in all communication. We had never visited Morocco before, so he was quite helpful in crafting a unique itinerary that allowed us to experience many of the country's highlights. The riads we stayed in were top-notch, and our tour guide and driver were simply outstanding. When a few questions arose during the trip itself, I reached out to Mahmoud who immediately addressed them. I would not hesitate to book again with Osiris Tours, and look forward to booking further travels with them!

Mahmoud with Osiris Tours organized an amazing trip for my wife and I. The accommodations were top notch and the guides were friendly, extremely knowledgeable, and focused on giving you the best experience possible!! Cannot recommend enough!

Mahmood. Our trip was amazing! and exceeded expectations. Our guide, Sam was wonderful - informative, entertaining, helpful, kind, and just all around so nice to be with. He was great with the entire group - and I think he figured us out very quickly! The hotels were all really good . The Four Seasons in Giza was lovely, and had the best breakfasts!, The Old Cataract is a grand old lady of a hotel, and The Hilton in Luxor was a beautiful property - my only complaint - and it is truly minor, is that the bathrooms were kind of small (probably after the Four Seasons and the Old Cataract we were completely spoiled!). And all of the activities were great. We were sad that the Ben Ezra Synagogue is under renovation so we were unable to see it - that was disappointing, but not within your control at all! The only activity that we thought was not so good was the Karnak light and sound show - that was kind of a big nothing! It was cool to be in the Temple at night, but that was about the extent of it! The temples, tombs, pyramids and everything else were all spectacular - so much history! Our heads are still swimming with all of the Pharaohs, kings, gods, hieroglyphs etc.! We mayl never get at all straight - and thank goodness I don't need to... I think our entire group had a great experience. I would rate my experience as 5 stars, unequivocally. Mahmood made the trip so easy by assisting with all of the planning of the trip. We just had to show up and enjoy. The true definition of a vacation.

Osiris Tours Review: Many Marvelous Mahmouds! Best way to visit Egypt! I cannot say enough positive things about Osiris Tours, and our entire experience with them in Egypt! This was my first time working with a tour operator, as I have previously planned all my own vacations internationally. However, being in a different part of the world than I am used to, I thought it best to rely on someone with more knowledge of the area. It was the best decision! Mahmoud Gabril is amazingly organized and helpful with planning the trip beforehand. In only a few e-mails and a short phone call, he created the perfect itinerary for us. He really customizes it for every group and will work with you to make it perfect for you! Prior to leaving, I had several questions, and he always answered my e-mails very quickly, no matter what time or day. We also decided to add on another day, and he was able to amend the itinerary and get us a good price in the process! We later found out he had to confirm with the team in Egypt when making amendments, which made his speedy help all the more impressive. Before leaving, he provided us a guide with cultural tips, including tipping etiquette, what each city was known for, and what to expect when we landed. Our time in Egypt itself was amazing! Everyone we met with: airport representative, drivers, and historical guides were all wonderful, expert, and friendly individuals. They ensured that everything ran very smoothly! We had 2 amazing historical guides during our time! (Shoutout to Mahmoud (Sultan) in Cairo and Mahmoud (Hotep) in Luxor, who were wonderful human beings). The guides really made the trip special by teaching us many amazing things (including a few words of Arabic each day), as well as helping to navigate the area during our free time. They sometimes would suggest changes to the itinerary to make things better for us (e.g. let’s plan to do the indoor activity tomorrow instead of the day after, since it will be a scorcher). As another example, we had unseasonably warm weather during our trip, so they helped us make sure to see the outdoor things earlier in the morning, while enjoying the air conditioned indoors in the afternoon. I could not have imagined a better time in Egypt! I could go on and on about Osiris and all of the partners they work with, but if you are looking to have an amazing time in Egypt, look no further than Osiris Tours! You will not regret it!