The training is advertised as works on mobile. It does not.
Customer service insisted it did, I tested on two devices and another person. It did not work.
Response from OSHA Training SchoolMar 19, 2026
Thank you for your feedback. We’re sorry to hear about your experience and any frustration it may have caused.
Our OSHA training courses are designed to be mobile-friendly, and our support team provided screenshots to demonstrate that the course was functioning properly on mobile devices. However, we understand that technical issues can sometimes vary depending on individual devices or settings.
When it became clear that you were still unable to access the course as expected, we promptly issued a full refund to resolve the situation. We always strive to provide a smooth and accessible training experience, along with responsive customer support.
We appreciate your feedback, as it helps us continue improving our OSHA training programs and user experience.
JU
javier urena N.
Would not recommend i think is a money…
Would not recommend i think is a money grab your take their course because is convenient they say your card will be send in a week or two 1 month later when you email them about it they will ask you to pay $20 extra to expedited
If i knew this i would had juat done it in a school and gotten my DOL card would not recommend to anyone. 1 month already and still have not received my osha 40 hour DOL card.
Response from OSHA Training SchoolMar 13, 2026
We’re sorry to hear about your frustration and appreciate you bringing this to our attention. To clarify, OSHA cards are issued directly by the OSHA Training Institute (OTI), and standard delivery typically takes 4–6 weeks, which is outside of our control. We also do not charge any additional fee to deliver OSHA or SST cards faster.
We’d like to look into your case and help however we can. Please contact our support team with your details so we can assist you further.
OSHA Training School Team
LG
Luke G.
Terrible
Your program is riddled with inaccuracy's, grammar errors and incorrect answers for the questions.
Response from OSHA Training SchoolMar 9, 2026
Thank you for your feedback. We’re sorry to hear about your experience and take concerns like yours very seriously. Our team works hard to ensure our courses are accurate, clear, and up to date, and we continuously review and improve our materials.
We’d appreciate the opportunity to learn more about the specific issues you encountered so we can investigate and address them promptly. Please contact us directly at your convenience so we can assist you further.
MH
MH
Nothing's Impossible if you pay them!
Signed up for a course that my guys weren't supposed to be able to take due to the model of their SST cards. Rather than stop me, they allowed for my guys to take the whole course, only telling me they couldn't right at the end after we had already paid them and spent the weekend with this course. Had to fight to get our refund. Incredibly disappointing they would allow this to happen.
Response from OSHA Training SchoolFeb 24, 2026
Matthew, thank you for your feedback. We're sorry to hear about the frustration this situation caused you and your team — we understand how valuable your time is, especially when you're trying to make sure everyone gets trained properly.
Our website does note that an SST Connect card is required before enrolling in the Refresher course, and we also provide example images to help customers confirm eligibility prior to registration. That said, we understand how this can sometimes be overlooked during the signup process.
Once this was brought to our attention, our support team provided two resolution options: issuing a full refund or enrolling your employees in the full 40-Hour SST course at no additional cost. We processed the refund promptly based on the option you selected.
We take feedback like this seriously and are always looking for ways to make course requirements and eligibility even clearer upfront to help prevent situations like this in the future.
LK
lamont K.
DO NOT USE THIS SITE
I cant get the chapter to move forward after completing. I remain stuck in a loading screen. Tech support is absolutely non existent. Tried clearing history on browser. Tried using a different browser still no change. Tried restarting my computer, nothing.
Response from OSHA Training SchoolJan 6, 2026
Thank you for sharing your feedback. We’re truly sorry to hear about the frustration you experienced with the course not advancing past the loading screen. We do see that you were in contact with our support team multiple times, and while they worked to troubleshoot the issue, they were unfortunately unable to reproduce the problem on our end.
That said, we understand how disruptive this must have been, and we sincerely apologize for the inconvenience and negative experience. At OSHATrainingSchool, we strive to provide reliable training and responsive support, and we regret falling short in your case. We truly appreciate you bringing this to our attention and hope we have the opportunity to serve you again in the future under better circumstances.
DT
Duong T.
I reached out several times but did not…
I reached out several times but did not receive any assistance.
Response from OSHA Training SchoolDec 22, 2025
Thank you for taking the time to leave a review. We’re sorry to hear that your experience did not meet your expectations. Our records show that our team responded to your requests and provided a discount code, and we apologize if the discount offered didn’t meet your needs. We strive to be fair and transparent in our pricing, and we’re glad you ultimately chose OSHA Training School for your course. If there’s anything we can do to support you moving forward, please don’t hesitate to reach out.
JG
Joel G.
Wasted my time and money taking the SST…
Wasted my time and money taking the SST refresher courses for them to tell me my original SST was never active and they couldnt use it to give me the new one. then my SST expired and then they recommended I take the full SST 10 course. smh. no thanks.
Response from OSHA Training SchoolDec 17, 2025
Thank you for sharing your feedback. We understand how frustrating this experience must have felt, and we’re sorry for the confusion.
After reviewing your account, we found that there was no active SST Connect card associated with your record. Without an existing, active SST card, we are unable to process a renewal or issue a refresher-based update. Unfortunately, refresher courses can only be applied to valid SST cards already on file.
Once the previous card expired, the only option available under NYC DOB guidelines is to complete the full SST course again in order to obtain a new SST Connect card. While this requirement is set by the city and not by our school, we understand how disappointing this outcome can be.
To help make this right, we offered the full SST course at no additional cost, as our goal is to support you in getting properly certified and back to work as smoothly as possible.
We appreciate you bringing this to our attention and wish you the best moving forward.
PS
PJ S.
worst
This has been **one of the worst online training experiences** I’ve ever had. The entire course format at OSHA Training School feels outdated, messy, and completely unorganized. There is **no proper course outline**, no clear structure, and nothing that tells you what to expect or how long each section will actually take. They advertise the 10-hour SST course, but in reality it drags on for **nearly 20 hours** because of the confusing layout and poor navigation.
There’s also **zero support**. No guidance, no help available when you’re stuck, and no one to reach out to if something doesn’t work properly. You’re basically on your own with a course that feels thrown together last minute.
If you want to see how an online safety course SHOULD be done, look at **360Training.com** — their format is clean, organized, easy to follow, and actually respects your time with clear timing and structured modules. OSHA Training School should honestly learn from them.
I regret wasting my time and money here. **I would not recommend OSHA Training School to anyone.**
Response from OSHA Training SchoolNov 25, 2025
Hello PJ,
We’re very sorry to hear that your experience did not meet your expectations. We take all feedback seriously, and your comments stood out because this is the first time we’ve received concerns of this nature regarding our 10-Hour SST course. The course has consistently received strong ratings across multiple platforms, and in fact ranks higher than 360Training.com in overall customer satisfaction.
We also want to clarify a few important points:
• The 10-Hour SST course is structured and timed according to NYC DOB requirements.
The total seat time cannot exceed 10 hours, and we do not have the ability—or incentive—to extend it beyond what the DOB mandates. If you experienced significantly longer timing, we would have been happy to look into that for you.
• Our support team is available 24/7 by chat, phone, and email.
After reviewing our records, we were unable to find any support tickets, calls, or chats under your name or email. We’re always here to assist, and we would have responded immediately had we known you needed help.
• Our course layout includes a full outline and module structure.
If something did not display correctly or if there were technical issues, our team could have helped resolve that quickly.
We truly regret that you did not reach out so we could assist in real time. If you’re open to it, we would appreciate the opportunity to investigate what happened and make things right. Please contact us at 815 846 0348 or [email protected] and we’ll personally review your account and ensure you’re fully taken care of.
Thank you for your feedback — we’re always working to improve, and we hope to hear from you soon.
