J C.
Don't want to pay
The games are fun and it's easy to deposit money onto your account. But when it comes time to pay you your winnings they don't want to pay you. I was told that technical support had to investigate my account for abnormalities and then they took all my money and didn't deposit it onto my account. This is wrong. I won't play here again if it's not resolved.v
Response from Orion StrikeFeb 14, 2025
Dear J Cole, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you have experienced regarding the withdrawal process. Please rest assured that your concerns are of the utmost importance to us, and we are committed to resolving this issue as quickly as possible. We understand how disappointing it must be to encounter delays when expecting your winnings. Our technical team is currently investigating the matter to ensure that everything is resolved promptly and fairly. We will personally follow up with you to provide updates and ensure that your funds are deposited into your account without further delay. Your trust and satisfaction are our top priorities, and we deeply regret any inconvenience this may have caused. We truly value your support and hope to have the opportunity to restore your confidence in our platform. If you have any further questions or need additional assistance, please do not hesitate to reach out to our customer support team directly on "[email protected]". We are here to help and ensure that your experience with us is a positive one. Thank you for your patience and understanding.