Lucy R.
Awful product Awful practices!!!
Awful product Awful practices!!! Watch out for their ads. I bought an apparently silent fan system that would cost £25 on high st. I payed £89.99!! For 1 fan.I pressed the screen to go to my order conformation and low n behold they added a 2nd fan system. I had now purchased 2!! 😨.I emailed them immediately but it had already been dispatched. How fast they were! I’m in UK they are in USA , all they kept saying is return it and they will refund IF.. it’s in same condition. All the way to UK n back to AMERICA. Also a chance it may get lost en route.I I emailed within 15 minutes of purchase It was the obvious deviousness of their payment process. I explained my problem, wrote a long detailed email saying I wanted 1 but after pressing buttons to go to next page it automatically ordered me a 2nd! I never did get any confirmation page or even confirmation email. Just left hanging. The customer service is set up to never give you any money back. The product came yesterday. Wow. It’s like something from a seaside market. Cheap flimsy and loud. Please ppl DO NOT BUY THIS PRODUCT!!!


