OrganifiReviews of organifishop.com

Really poor customer service! Long wait times and the representatives present as arrogant and pretentious. I had one representative insult my character! The owner apologized but damage done. Also buyer beware the product called "Gold" for rest and relaxation has a history of producing stomach pain! When I spoke to the representative (second time when calling customer service), I think his name was Pablo, he did not apologize nor offer a solution. He simply told me that they have received reports from customers of this product upsetting their stomach. Again, offered no apology, nor resolution and seemed to be indifferent about this issue.

I received the wrong order. I ordered 1 year worth of shakes in vanilla flavour, got the chocolate flavour. I spent a significant amount on this order but customer service is ignoring me. I tried contacting them regarding the order several times over the last few months. I haven't had any response at all. Extremely bad customer service do not buy products fom this website.

Ordered the green and red juice bundle along with the immunity bundle whilst pregnant and suffering with COVID. Claims from the immunity drink did not live up to expectations and the green and red juice gave me horrendous acid reflux and made me sick in the night (I was far along in my pregnancy and did not suffer with any nausea or sickness prior to this). I initiated the guaranteed refund and return but have still not received it. In the meantime, another order totaling nearly £100 on 'subscription' left my account and when I stated I had tried to cancel it but there were issues with my account, I was told it was "too late" despite it being another few weeks before the products were actually dispatched to the UK. I have now had to pay £30 postage to return the product and have been charged two lots of import VAT at £65 each item. Overpriced products, can get all your nutrients and goodness from actual food. Really bad customer service and do not provide prepaid return labels to customers outside of the UK.

I ordered the protein powder x3 $222.92 on 22nd August it never arrived. They insisted it was delivered and keep sending me Royal Mail tracking info but when I telephone Royal Mail they tell me it was returned and to date Organifi have refused to refund me. Customer Services guy Alberto is difficult to communicate with and does not understand english I dont think dont buy.

Horrible customer service. It looks like they are posting a bunch of fake reviews from people that they attract with lower prices on their products, but need to write positive reviews. I contacted customer support for a shipping issue and it took them 5 days to respond to my email. I tried calling them and was never able to reach a real person. I spend 2 hours on the phone just waiting in line and then left my callback number in their automated call system, but never received a call back. This company does not appear trustworthy to me. None of their powders have been FDA tested or approved and there are no reviews about have metals in their juices. And like someone else posted before, don't even dare to try and contact them about any heavy metal test results, you will never get an answer or response from them.

This is the worst company to deal with. They are terrible communicators. I’ve bought the sunrise to sunset bundle and asked to see their certificates claiming they had third party testing for heavy metals in their products. They failed to follow through after my 3 months of reaching out to every department in that company. Finally they sent me some bogus results on their protein powder that I did not order. Terrible liars

Unfortunately, my experience with organifi was not great. I ordered on batch of Gold and found out that it's not for me. Organifi has a guaranteed return policy, so I wanted to return it. It took 2 weeks and several attempts to get someone to answer to my return request. 6 weeks after returning, I still don't have my money back and no feedback (except lots of Organifi adds in my inbox). My 3 star review was not published on their site, apparently they only publish reviews of 4 stars and more. What I also found slightly dubious is the pages long attempt to get you to order more than one pack right after ordering. Doesn't leave a trustworthy image.

As a vegan I find this amazing! When I use it with almond or coconut milk and add mixed frozen berries and a banana it tastes like a milkshake and when I add water with frozen pineapple and/or mango chunck's it's just a fruit smoothie.