Pamela M.
Open or Used Product Received. - NOT CLEAN NOT SAFE
After several okay orders I received a product that was open and the bottle was not clean. I would also note that the product is an oil (oral) tincture It was open and the bottle was dirty. That is very unsanitary!! I tried calling several times. I tried contacting them through customer support several times. Unfortunately all I get is an voice prompt and a directive to e-mail customer support. I've told a lot of my senior networking associates about this site and about their products for medicinal purposes only. The product may be okay for pain and relaxation but the customer service is a no star at all. They are quick to respond when you are making a purchase but after they get your money it's the typical B.S. I only asked that they replace the product that did not have a seal, was open and appeared to have been used, There website claims a response within 24 hours, It's been four days and 5 e-mails. I am not out of a lot of money but I would encourage you to find another company for your purchases, We recently ordered our products from another on-line entity. It cost more but it was always quality and we always got a live person with a customer service issue. I don't think I will be spending any more of my money on this site but I am calling all of my associates and warning them about the product I received and the customer service that has never been provided.