CHRIS G.
Less cookies?!
I just picked up my favorite double stuffed Oreos. Is it just me or did they reduce the amount in the package again? Cookies are barely double stuffed! Also, I would hardly consider these cookies double stuffed.
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Oreo (oreo.com) has 135 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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CHRIS G.
I just picked up my favorite double stuffed Oreos. Is it just me or did they reduce the amount in the package again? Cookies are barely double stuffed! Also, I would hardly consider these cookies double stuffed.
joe C.
I have ordered 3 separate times. Put the wrong shipping address on the second order. Emailed them 3 times 2 phone calls 30min on hold to get no answers. I will never order again. Called back again 7 times kept hanging up on me with out answering. Stay away not to mention the cookies are $10 each.
Sezgin
Over the weekend, instead of the unknown brands I always prefer, I bought Oreo rolls that look full in their box design. When I opened the package, I was shocked because there were only 9 rolls in total in the box. OK so far, they wrote this on the box in a discreet way, but I don't think anyone will read this detail. The main problem was that all the rolls that appeared full on the box were completely empty. Shouldn't these have cream in them? Even products sold at half price contain more rolls and are loaded with cream. Isn't this cheating the customer? I took photos of all of them one by one, when you look at one side of the roll you can see the other side because they are empty.
Fran
do not order any specialty cookies from them. I’ve tried calling leaving messages. I’ve emailed them since April 11 and still no response on where my order is and I ordered it early so I could have it for a bridal shower which is on April 28, but it looks like, I’m not going to get them in time since nobody returns messages
Happyvida É.
La empresa Oreo carece de transparencia en cuanto a la procedencia de sus ingredientes y su impacto ambiental. Además, su estrategia de marketing agresiva dirigida a los niños promueve hábitos alimenticios poco saludables. No recomendaría apoyar a una empresa que prioriza las ganancias sobre la salud de sus consumidores y el medio ambiente.
Sharon D.
The amount of cream filling in the Oreo Thins has been noticeably cut, maybe 50%. Customer Service admits the package weight has gone down from 10.1 ounces to 9.21 ounces.
chanel S.
Unfortunately I ordered BEFORE reading the below reviews. Great idea, terrible execution. Customer service is completely unhelpful. I ordered on the 16th. Checked my order status: it said completed. Called for clarity- I was told that was an error and it’s 8-10 processing time. I asked for more info and if the error could be corrected. Of course not. 3 + weeks for 4 cookies is crazy. Also their recording prompter doesn’t make sense. Gives off fraud over a reputable company vibes. Order at your own risk ⛔️
Brandon H.
Ordered on the 1st, 8 days later no word 12 days later I get a response "I'll contact you when I have an answer" zero word back by day 14 (not including weekends) I filed a claim with my bank. Still zero response, stole my money and made me fight to get it back. Update: Order finally showed up after I went on their social media and made it public. Their response was "it's been shipped so its been settled". Zero word and a month late.