Orbit TranslationReviews of orbittranslation.com

I made my order and no translation. They responded very fast to make the payment but they never returned my translation back. It's a FRAUD!!! Do not USE this Company.

- June 28: Made payment for translation services. - June 30: As they didn’t deliver anything, I requested a refund through email with no response. - July 1: Contacted through chat, was promised an update via email within an hour. No update received. - July 1: Contacted through chat again after 4 hours, was again promised an update via email. Still, no update. - July 3: Requested a refund through chat, was promised an update about the refund via email. No update. - July 8: Contacted through chat, was told the refund is in progress. No further communication. - July 17: Contacted through chat, was promised an update about the refund via email once again. No update received. I have all emails and chat transcripts saved for the record. They failed to translate important documents for USCIS, which almost resulted in negative consequences for my the immigration process. In the end, I received no translation and no refund. I now have to dispute the transaction with my bank to try and get my money back. To make matters worse, orbittranslation.com displays false feedback from Trustpilot on their website (5 stars, screenshot is saved for the record), which is incredibly misleading. I wanted to file a complaint with the Better Business Bureau (BBB) about their deceptive practices and lack of accountability but realized that BBB has already revoked their accreditation in July 2023 because of similar complaints. I am going to file a complaint with Federal Trade Commission and American Translators Association and recommend all people impacted to do the same. This company must be out of business.

Absolute garbage. No translation received after 13 days. Canceled over the phone and over email. Hoping to get my money back.

Same experience as everyone else. They were happy to respond until we paid and then they ghosted. DO NOT USE THIS SERVICE.

No response after 3 weeks. Requested a refund and went with another vendor.

I used the service 3 times, first and second all good, but the third one, it was a 24 h delviery, its been like 20 days and nothig, i reach costumer support, and they just said they are working on it, also try to get a reimbursment and they said, their finacial team will reach to me, but nothing.

This is a scam company

I made my order on June 7th 2024 and it is now July 2, 2024 and have not received my document. I have called multiple times and even used their chat system and all they say is they have a lot of request and will get back to me and Never do. I used them once before and got my documents back quickly and the second time I'm having the worst experience. DON"T USE THEM!!! 24/hrs is false.