HOLLY O.
We made an ordering error!
We realized after submitting our order for the ultra slim channel for our under cabinet light that we had chosen an LED tape and clips that were too large! Called first thing the following morning to ask how to handle the error. The representative wanted a couple of minutes to review the order and called us back. This was an easy fix and they recommend the proper width tape and clips and moved our order forward quickly. Very helpful and efficient service. Looking forward to the installation in our kitchen.
Response from OrbisifyJul 16, 2026
Thank you so much for your kind review, Holly! We're glad you caught the ordering mistake in time, and we're even happier our team was able to quickly review your order, recommend the correct LED tape and clips, and get everything updated before it shipped. Helping customers choose the right components for their projects is an important part of what we do, and we're delighted to hear the process was smooth and efficient. We hope your under-cabinet lighting installation turns out beautifully! If you have any questions during installation, don't hesitate to reach out—we're always happy to help. – The Orbisify Team

