Orb.coWe're a wall art company at our core, but a few years back we decided to try out a new promo where customers get a voucher for a complimentary resort stay with their wall art order. The promo was a huge hit, and now we've launched our own in-house travel voucher program instead of relying on 3rd-party companies that don't always share our values of taking phenomenal care of our customers. Now we get to care for our customers from start to finish, and we couldn't be more excited. We ❤️ our customers, and we can't wait to welcome you to the family! Have a look at our reviews and see for yourself!
Orb.co (orb.co) has 57 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Melissa R.
I just received my custom image wall art today that I bought as a gift to surprise my husband with. I couldn’t be happier. The resolution came out even better than I could have imagined, and the quality is wonderful. I will definitely purchase another one in the future. Thank you Orb!
Response from Orb.coFeb 10, 2023
Oh, that's awesome to hear! You totally made our day! 😀
Heather
I bought two canvases as part of their travel voucher program. I haven’t used the travel vouchers yet but I did receive my canvases today. I did two custom ones of my family and they are really great! I love them
Response from Orb.coJan 22, 2023
Yay! We're SOOOOOO glad to hear you liked your wall art! We hope you'll like your vacation just as much! 😀
Alden
Been with Orb (Doncaster) for almost 3 years now. They're miles above any other of the agencies that I've worked for before. Great staff, who are very helpful & with somebody on hand, at all times, to deal with any employment related problems. Would recommend Orb to anyone seeking a reliable, flexible & very helpful, employment company.
Response from Orb.coJan 22, 2023
Thanks for your review, but just a heads up that you may have confused us with another company. We actually sell wall art and run a travel voucher promo where customers can get a complimentary resort stay when they spend $139 on wall art. Have a fantastic day!
Carley B.
Saw an advertisement posted online and decided to try out Orb. Ordered the beautiful picture first, in July, and received 2 one-week vouchers for hotels around the world. Decided on a hotel that was in Vegas so we could visit family during Thanksgiving. Wasn’t sure if it would all work out, but it did! Hotel was very nice and we saved over $1,000 with the vouchers. Very affordable stay. I would recommend Orb and only hope that more hotels get added to their list for the future.
Response from Orb.coJan 22, 2023
Thanks Carley! We're so glad to hear you had a great experience, and we're super-grateful that you'd take the time to come back and share your experience with others. You rock! 💥
Janjo
The only reason I made a purchase was to get the great hotel deals as promised in their ads. After making my purchase, I got the link to choose which property I want to get the deal from. Prior to purchasing, I was enticed by most of their ads talking about Hawaii properties. But when I look into those, they belong to the *upgrade group. Meaning, they require higher amount to book it. I browsed within the *standard hotel group, but did not find a combination of : four-star hotel with high guest ratings. Most of the properties were 3-star only. I was promised by customer service that they will continue to assist me until I am satisfied with my purchase (or unpurchase). UPDATE: Customer service rendered prompt and appropriate solution. Thumbs-up all the way!! Thank you, Aaron!
Response from Orb.coSep 8, 2022
Hello there! It sounds like there must have been a bit of a misunderstanding. It's true that we did run Hawaii-specific ads in the past. Unfortunatley, the 3rd-party program we used to use for Hawaii went downhill big-time and we had to stop using them. With our own new in-house voucher program, we've tried to explain upfront on our landing page the current situation with Hawaii Resorts: "A quick note on Hawaii: We once again have resort options in Hawaii! However, all our Hawaii resorts currently do charge upgrade fees. Even after the upgrade fees, you'll typically save about 50% off booking the same resorts elsewhere. Our Hawaii resorts start at about $150/night (including all taxes, fees, & upgrade fees) for resorts that normally book at over $300/night total. Total savings for 7 nights on our Hawaii resort typically range from $1,000 to $3,000." But rest assured, our number one priority is to take care of our customers! If you're not satisfied, we're more than happy to process a refund for you under our 60-Day, 100% Satisfaction Guarantee. We'll reach out to you directly to make sure you're 100% taken care of! 😀
Tina S.
Excellent quality. Great and fast service!
Kenan H.
The quality of the canvases we're amazing! The imagery was amazing great shipping time! Overall a happy costumer!
Response from Orb.coAug 3, 2022
So glad to hear that you loved your wall art! Thank you so much for sharing your experience with others. It means the world to us! 🤩
Amber F.
When they say phenomenal service, they mean it. I was initially very unsure about this process. Orb.co went above and beyond to answer all my questions (and I had several). As I started this process just before COVID-19, I thought I was going to end up losing the voucher due to expiration as we were not able to travel at the time. Even after I gave up my dream vacation and fully believed I would be losing my money, Orb.co advocated on my behalf and now I have a new vacation to look forward to. It almost feels like the person behind the screen knew me because they were so personable and worked so hard on my behalf. They did everything in their ability to make sure I left a happy customer (which I did). They say they love their customers and I believe it. It is hard to find customer service that exceeds expectations. Orb.co does just that. Thank you!
Response from Orb.coJul 21, 2022
Thank you so much, Amber, for taking the time to share your experience! We're so happy we were able to convince the old 3rd-party voucher company to extend your time, and we're of course thrilled that we now have our own in-house voucher program, which is going to make taking care of our customers SOOOOO much easier. Thank you for being so understanding and patient as we worked to get that resolved with the old voucher company. We've seriously got the best customers in the whole wide world! 😀
