Dana S.
Only use them if you have $50k to spare on repairs.
We hired Orange Realty because we had a great experience with a short term rental and they were referred by a well-known realtor friend. They also seemed to know the rental market rates better than our other company where I had to do my own research. Having had rental properties managed by property managers for over 20 years, we have never had an issue with a renter, ever. This was not until Orange Realty. They grossly overstated their experience in long-term rentals and quietly whisked away any issues. They took over our contract from the previous company and we agreed the same services would be provided - frequent check-ins, check out reports, maintenance, repairs and deep cleaning upon move out. They even bragged about how they keep their rentals as they would keep their own house (if that's trues, yikes...). The renter that was put in before they started with us was all good, moved out and they had a really had time finding a new renter for some strange reason as we never had this issue in the past. Our house was immaculate, 5 minutes from the airport and 10 minutes from Lake Nona, a prestigious area with lots to do. So, they strong armed us to rent to a family of a grandmother, mom, and SIX young children and a dog. We never allowed pets in our house as I am highly allergic. Their credit score was in the 500s Darryl and Sonia said this was the only option and we needed to take it or risk not renting for many months. They assured us that they have six children and would keep a very close eye on the property. And, they would take a very large deposit. We begrudgingly agreed. A few months into the rental, the tenants called ME. This has never, ever happened before. They said that Darryl was incredibly rude to them and would not respond to their calls. Darryl dismissed this as they were 'difficult'. There were many issues throughout the rental with repairs, lawn not being taken care of, disturbing neighbors, mounds of trash not taken out, etc. There were also several cars being reported at the house on a regular basis. Nothing was being addressed. After getting constant complaints from the next door neighbors to deal with this, I asked Darryl to take care of this or remove them from my property. They refused to do so and thought everyone was over-reacting. I was deeply concerned about the state of our property. I also never saw any reports from the previous renter moving out or the 'regular' reports we were supposed to be receiving. They were in the house regularly for 'maintenance' (and we found out later that nothing was actually done correctly per the contractors we hired). We were simply told they were dirty and messy but that was all. When the lease finally ended, the renters refused to leave and Darryl did absolutely nothing about it and told us to hire an attorney! We told him he needed to go inside the property and get photos. I couldn't believe what I was seeing!!!!!! It was completely destroyed - AC was covered in muck, water leaks, cabinets ripped off, old food, trash and flies everywhere. My heart sank. I had an attorney devise a letter of eviction and I delivered it to them. They left just before the cops would have come to pull them out. It took us several months to get the property back to a livable state. Now, we have sell the property because we did have the $50k+ and many months without revenue to cover this. A horrible loss with negligent property managers. Don't be their next victim. I learned from their staff that they had had this issue at least two other times and that we should never have trusted them with such a nice property. Lesson learned!
Response from Orange Realty Professionals LLCJun 11, 2025
For a more accurate overview of our company and us please see other reviews and sites for our real estate business and our property management business. We manage over 170 homes in the Orlando area, 20 of which are long term rentals. We have never had any such issues with Landlords in the 8 years we have been in business or our 30 years prior real estate careers. This all happened over a year ago but unfortunately this person keeps repeatedly posting these untrue and vitriolic reviews all over social media and review sites such as this. It now seems like some sort of personal vendetta. The truth is, the house had been left to get into a poor state of repair by the owners who had owned it since 2008. We did have messy and difficult tenants (Approved by the owners) who became sitting tenants but the main cost of repairs was for a new AC system (it was the original), water damage caused by the old AC, new carpets and repainting of the house inside. These were all deferred maintenance costs which the owners tried to blame on the tenants and then subsequently on us. It's unlikely that the cost came anywhere near $50k. In addition, the owners kept the tenants deposit of $5k. The current online sales listing shows only new cheap flooring, repainting and virtually staged furniture. Everything else seems exactly the same as when the house was first bought by them in 2008. All of this could have been done in a week or two. https://www.zillow.com/homedetails/1705-Plantation-Pointe-Dr-Orlando-FL-32824/89675727_zpid/? We are grateful to get the opportunity to reply to this review although we are worried that responding in this way will lead to more hateful and untrue online reviews.