Jaclyn P.
Do not use
Shipped over a month ago and package still hasn’t arrived I have no way of tracking it and customer service refuses to help me.

Orange Distribution Solutions, Inc. (OrangeDS), a New Jersey Corporation, is a leading provider of Ecommerce Parcels, Business Mail Distribution, Global Fulfillment, Global Ecommerce Import Services and Logistics Solutions. Our Distribution Centers are strategically located in New Jersey, Chicago, Los Angeles, London, and India. Our distribution network covers in excess of 220 countries and territories across the globe.
Orange Distribution Solutions Inc (OrangeDS) (orangeds.com) has 27 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Showing 22 reviews with 1 star · Clear filters
Jaclyn P.
Shipped over a month ago and package still hasn’t arrived I have no way of tracking it and customer service refuses to help me.
Justin K.
I contacted someone September 20th 2023 for a package that was sent August 29th 2023 and it was an expedited shipment. I did not receive a response until today October 4th 2023. Which was finally delivered September 22nd.2023. I was giving a delivery time of 7 to 10 business days. It was a few days shy of a month. Was definitely not worth the money I paid. I should have paid the $4 extra and sent it with ups with the guarantee of it getting there in 5 days.
Ragunathan N.
I sent a document to be delivered to a address in India. The package was received by orangeDS on July31st and still the package was not delivered to the address. Sent several emails asking for the status of my package as off now there were no response from this courier and there is no customer service number. I raised a complaint with Federal Trade Commission on this companies irresponsive behavior. Please don't use this company for any of your businesses. One of a very bad company I ever say in US.
geferson C.
Do not send anything here, this company lost my document and they did not move a straw to solve my problem.
jim D.
I wait a package and still nowhere ... the same time I replied you with email(twice)and you still not replied!!that's the immediate handling? you lost my parcel and never helped to find it!! 3 MONTHS AND NO REPLY!!!
Response from Orange Distribution Solutions Inc (OrangeDS)Mar 27, 2023
Hi Sorry to hear about this issue - Can you please reach out to us via [email protected] and If you can share your name I will ensure you e-mail is handled immediately.
Brian
Dont use this Company if your planing to buy Christmas gift Them send a shipment Home to me october 12 and today november 12 its still not arrived
Response from Orange Distribution Solutions Inc (OrangeDS)Mar 27, 2023
Hi - Sorry for the experience you have had with OrangeDS, its not our goal to cause an issue like this - please reach out via [email protected] and we will do our best to make things right!