William D.
I'm going to give this a 3 star for…
I'm going to give this a 3 star for now. Here's where they earned it: 1. Rixtrade platform is superb. Better than DxFeed and ETNA for usability. I really appreciate the simplicity of it. 2. Mobile application is flawless. It's fast, and reflects the desktop positions seamlessly. 3. Support has been top notch- although I don't really like the AI agent they have at support desk. Once you get through to a real human, I can say they do indeed help you quickly. This is where things get dicey in my opinion and my experience thus far reflects this. They force you to forfeit any simulated profits when being pushed to live. That's understandable to protect the firm, but the promise of a payout for your efforts is very quickly diminished purely from the fact that they can (and will) push you to live on your first payout milestone. That means no pay from evaluation -> sim funded -> payout milestone. You start again from $0 with a tighter drawdown for their live experience. The worst, worst, worst part is that the payout certificates that are shown on social media DO NOT REFLECT actual payouts received. You are asked to post it in the payouts tab, and then your payout is supposedly sped up. Those certificates don't prove anything as again, there is a high possibility of being pushed to live even before a payout hits your bank. All it tells you is the milestone, but to the eyes of prospective customers, they are led to believe users have been paid. They also have partners that post wild profit certificates from their trading groups and it turns their Discord group into a place where people are siphoned off into paid groups. There's no actual value in their server for traders at any level. I understand it's to push affiliate codes so they get paid, but it's not a very good experience. It's definitely grey, and it makes some of us think liquidity issues, but we're hopeful that isn't the case. It's speculation for now, but these are my experiences.




