Gabriel L.
Happy with glasses overall
I love my glasses, amazing quality and super comfortable to wear. Just shipping took a bit longer than expected - but they said it was due to COVID.
The #1 online retailer for all glasses, sunglasses, and contact lenses. A % of each sale is donated to help restore sight for those in need.
Opticals Online (opticalsonline.com) has 14 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Gabriel L.
I love my glasses, amazing quality and super comfortable to wear. Just shipping took a bit longer than expected - but they said it was due to COVID.
Brendon
Product arrived and was as described. Price was great, but shipping took a little too long. Cant complain for the price.
Sandra G.
I too ordered from then on Nov. 25th 2018. I ordered 2 pairs at $67.97 and never received mine either. They have been giving me the run around ever since. Pisses me off. Does anyone know if paypal will still refund my money. Thank you Sandra Gibson
Response from Opticals OnlineNov 15, 2020
Hi Sandra, we are extremely sorry for your experience with the previous company Bright Eyes Contacts. During 2018 they had a lot of fulfillment issues and products being seized and thus are no longer a company. Please reach out to us at [email protected] - we have sent you an email also, as we would still like to resolve the issue. Nonetheless, the review stated above does not reflect upon the company Opticals Online - as we do not sell contact lenses.
Carmen C.
12/15/2020 This company reached out to me a month ago but nothing changed. They said they’d work with he but didn’t. This company is a is a scam. My review stands. This company is a fraud. They tell you the product has been seized by customs but won’t give me my money back. DO NOT BUY FROM THEM!
Response from Opticals OnlineNov 4, 2020
Hi Carmen - please reach out to us at [email protected] and we will do our best to fix your issue. Shipping is something we often cannot control and have no knowledge of whether the item has been seized by customs or not delivered.
Daniel
Opticals Online provided me with great customer service with a past issue pertaining to the old owners. They went above and beyond to resolve the issue. During these hard times I never expected a refund from a purchase made a year ago. I truly truly appreciate there gesture and would highly recommend them to anyone!! Thank you
Response from Opticals OnlineNov 15, 2020
Hi Daniel, we are extremely sorry for your experience with the previous company Bright Eyes Contacts. During 2018 they had a lot of fulfillment issues and products being seized and thus are no longer a company. Please reach out to us at [email protected] - we have sent you an email also, as we would still like to resolve the issue 😊. Nonetheless, the review stated above does not reflect upon the company Opticals Online - as we do not sell contact lenses. Regards, Opticals Online Management.
Shellby W.
DO NOT GET SCAMMED!!! This company is just the new name for Bright Eyes Contacts which takes your money and never sends your contacts. Read the reviews for that company and you will see why this is such a scam. I ordered contacts almost a year ago and inquired about them not arriving many times and now the email isn’t even in service. They changed their Instagram name too. Do not order from this company.
Response from Opticals OnlineNov 15, 2020
Hi Shellby, we are extremely sorry for your experience with the previous company Bright Eyes Contacts. During 2018 they had a lot of fulfillment issues and products being seized and thus are no longer a company. Please reach out to us at [email protected] - we have sent you an email also, as we would still like to resolve the issue 😊. Nonetheless, the review stated above does not reflect upon the company Opticals Online - as we do not sell contact lenses. Regards, Opticals Online Management.