OPT carries top-quality telescopes, astronomy cameras, mounts, & accessories online. From beginner telescopes to professional observatories, OPT has it all.
OPT Telescopes (optcorp.com) has 76 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Jeff K.
I purchased a set of used binoculars. Found out they are no longer made and they arrived damaged in a way that made them Un-Useable. Opt should never have re-sold these garbage binoculars. Opt is a rip off.
Brenda
I ordered some telescope parts 2 months ago. I contacted them for a refund because it’s been too long and I need to buy the parts as soon as possible somewhere else that actually has them. They charged my credit card immediately upon placing the order. Usually when you order something the charge is made only once it’s shipped. I’m going to ask once more, then dispute the charges on my credit card. Don’t buy anything here.
raymond A.
I received a defective item and contacted them. Contacted twice. Called the third time on hold 45 minutes. Chat stated they would contact the manufacturer before providing an exchange. I asked for a refund at week 2. Asked fir a refund again the following day. Third day I chatted them up after no response. Said they would send a return label. Never received. Called to talk to management. Label received. Never again with this company.
Troy N.
They sent the wrong item. I requested a return authorization on Feb. 17. They replied by email the next day stating: "Thank you for you response! I have forwarded this information to our shipping department so that we could begin the process for your return. Once I hear back from them, I will provide you with the instructions for your return/exchange. We sincerely apologize for sending you the wrong cable. Please let us know if you have any additional questions or concerns." Today is March 30 and I haven't heard from them since. No emails, no phone calls answered, nothing. Avoid this 'business' at all cost.
Mikaela L.
This place has the worst customer service I have ever experienced. They do not return calls or emails. Also no support Do not order from this company!
MindstorM
Ordered a 1.25" moon filter. Got a 2" moon filter. I have emailed now 4 times counting my new one today. No answer so far. All I want is what I ordered.
James H.
this whole place SUCKS!!! They do not return emails phone calls chat nothing this place is worthless business I HAVE NEVER IN MY LIFE RAN INTO A BUSINESS LIKE THIS PLACE EVER WORSE RAN BUSINESS
Alex M.
Sadly OPT does not have the service that it once had, I purchased my first telescope through OPT 20 years ago and was ready to purchase my next. Tried to call on the telephone several times and I was on hold and never got anyone to answer. I tried the email route and wanted a little advice and dialogue regarding my next telescope which I was ready to purchase. Got a response but did not answer any of my questions. I simply gave up on them and ordered from B&H. Sadly I don't think they are into service anymore and will go elsewhere.
