OpodoprimeReviews of opodoprime.com

Appalling waste of time and money. They do not fulfil their promise of the cancellation/change management and coordination between flight and car hire is non existent it seems. We booked a hire car from the airport but the office closed (and is always closed) before the arrival time of our flight. Had to pay for a hotel for the night and now being given a total run around by the various Opodo teams. Don’t bother wasting your money - you have to do all the research yourself re. If car hire locations will be running. Additionally, the ‘priority line’ is a total farce with long wait times and very polite staff but either no pier or no skill to effect the changes required.

Bonjour, Suite à votre message, je vous communique les informations demandées afin de valider mon identité : – 4 derniers chiffres du téléphone : XXXX Je vous demande désormais de traiter ma demande sans délai. Je vous précise que cette situation dure depuis un certain temps et que, sans résolution rapide, je me verrai contraint d’engager des démarches auprès de ma banque ainsi que des organismes de protection des consommateurs. Dans l’attente d’un retour rapide et concret de votre part. Cordialement

I had a very negative experience with Opodo Prime. My subscription was activated without me intentionally choosing it, and it took me a long time to even realize I was enrolled. Canceling it was extremely difficult and frustrating. I only managed to do it after significant effort. Over the past 12+ months, I regularly compared flight prices, and in many cases, flights were actually more expensive with Opodo Prime than on other search engines where I didn’t have any subscription. I only managed to save money on a couple of bookings. Overall, I’m very disappointed with the service and would not recommend it.

Obligé de mettre une étoile mais cet abonnement ne sert à rien du tout quand enfin vous trouvez votre voyage et que vous voulez l'acheter une page vous demande d'actualiser à chaque fois! Et donc impossible d'acheter avec prime

Did not know that I was signed up at this scam company and now they've drawn €125 from my account. Apparently they offer discount when buying flight tickets. Tried to call them, but only got to talk with some AI that did not help in any way. Stay away from this scam company, they'll rip you off!!

I echo the reviews here. Signed up for prime and saved £80 off my flights. Tried to cancel during the 14 day free trial and was sold the HARD sale. 50% discount, 80% discount... please don't cancel. I finally got an email confirmation that it had been cancelled and then a week later I was still charged the £100 annual membership. Not worth it for the discount!

I booked 2 flights with 2 different airlines, and Opodo have my first name as my surname on the bookings. OK, everyone can make a mistake, but they're not communicating with me, and I've been calling and sending messages for over a week! I've managed to correct one flight myself but not the other. I've even got a "Prime" membership with Opodo but makes no difference, they still don't help, so don't waste your time buying one. And before you say you cannot find the booking, the Opodo Ref. number is 24810789443

I used them last summer to book a hotel and got caught in different memberships because I booked with one email address but paid with Google pay and ended up with another membership using my Gmail. I tried to cancel the memberships and thought I had. I now see that I've been charged €99 for new membership based on an email sent to the Gmail address I never use and thus didn't see. I tried to call their 24h line to demand a refund. No answer - unless you're stranded in the Middle East. There's no customer email address. The button on the website to cancel membership doesn't work. There is way to contact these gangsters. I don't want to be a member, I want my €99 back please.