MISSION AND PRIVACY POLICYMISSIONRecruiting, retaining, and honoring a world-class workforce to serve the American people. Together, we're working to make the Federal government America’s model employer for the 21st century.Through our initiatives...
U.S. Office of Personnel Management (opm.gov) has 53 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Investments & Wealth · Washington, District of Columbia
New
Investments & Wealth · Washington, District of Columbia
New
Investments & Wealth · WASHINGTON, District of Columbia
New
Investments & Wealth · Washington, District of Columbia
Bad
53 approved reviews, newest moderated first
Portia
I called in so I can get my refund status after separating from the post office, they said it's gonna take 4 months for me to receive my money, it was easy to take the money out my pay and now I have to wait months to get it back because of backlog am really annoyed, this is really upsetting, they need to find people to work to get people money in quicker.
Margaret
Unable to get in touch via phone regarding status of application for retirement that was received dated March 29, 2022. It is now 5/31/22 and I have yet to get any further feedback. Attempts to call are met with "we are experiencing high calls, call back later" and call terminated. Seems like a member should have a means for communication 1:1. I have submitted an email, but the back and forth is typically time consuming.
Honie
Imagine this...I was in a military uniform since I was 14 years old. I volunteered to work for free in an emergency room at Nellis AFB for 2 years among countless other things. I served on active duty in the Army for several years and was in Reserve status for the Navy. I put myself through college 3 times as a single parent and completed countless certificates. I worked at the Pentagon on September 11th among so many other life altering events. I was pushed into an early retirement due to a Civil Service duty station from hell. I gave 24 years to this country (22 years on paper). My total retirement, NOT monthly, annually, TOTAL retirement from FERS through OPM is $8,198.04 (eight-thousand, one-hundred, ninety-eight dollars and four cents). A truly horrific ending for someone who gave everything...there was nothing more to give and I am a disabled veteran. Freedom isn't free. Oh and it has been 5 months for OPM to process the $8k all during family tragedy. Heartless. The money still has never come in.
curt
Poor customer service. Retitement claims personal do not respond to questions albeit telephonic or email. # OPM is a poor government agency.
terri M.
According to FSA, OPM changed how we spend our points/dollars from the insurance companies. They used to send us a gift card for $75 for participating in at-home exams, etc. It could be used anywhere. Now they force us to use those dollars/points at the FSA store where high prices are the norm. so we're not even getting a fair price for our items. I live pay check to pay check. I'd rather spend the $$ on staples like food and gas. Get real people. who doesn't want to get the most for their buck. Makes GEHA very unappealing during open season.