nanny N.
They need to take it to a more modern level.
Slow and cumbersome to deal with by modern online shopping standards. Really difficult to deal with when there is a problem. They make the customer responsible for everything. Shipping takes almost 2 weeks WITHIN the US—unless you want to pay $15 for 3 day shipping. They don’t answer the phone during business hours. Too many other stores out there with great customer service to bother with this dinosaur.

