customer
So, so. Not a ticket but a kind of booking confirmation and a bit of a inconvenience
I think it might have worked if someone had asked for it. Actually it's not a ticket, but rather a kind of booking confirmation page and you have to make a screenprint or create a pdf yourself to keep it stored on your device which is a bit a inconvenience. To be on the safe side, I finally used another provider where you can get a real confirmed ticket and get it in your inbox by email. Just a few bucks more, I feel it's been worth it. Edit: Soon after I've written this review, they've flagged my review as incomplete to take it offline. Seemingly even a 3 star review was so uncomfortable for them that it had to be taken down. Draw your own conclusions from this!
Response from Onward FlightsDec 17, 2018
Thanks for your initial 5 star review 😄️ it's a shame it was for a different service and later edited to this after we reached out to you about it – regardless, we've issued you a refund, hope you enjoyed your trip 🙏️